Billing Specialist

Position Summary

The Accounting Specialist - Billing is responsible for processing invoices, reviewing billing activity, resolving discrepancies, maintaining account records, and supporting customers and internal teams with billing-related questions. This role plays an important part in ensuring accurate billing, timely revenue recognition, and overall customer satisfaction.

Responsibilities

• Prepare and process customer invoices.
• Review work-in-progress reports and track billing activity.
• Research and resolve billing discrepancies, rebills, and customer disputes.
• Maintain billing records and supporting documentation.
• Absorb reconciliations and month-end billing activities.
• Collaborate with Accounts Receivable and internal departments to ensure timely payment and accurate billing.
• Process non-billable service work and daily invoice activity.
• Manage billing-related emails and customer inquiries.

Qualifications

• 2+ years of billing, accounts receivable, or accounting support experience.
• Experience processing invoices from start to finish.
• Familiarity with rebills and billing adjustments.
• Intermediate Excel skills.
• Strong attention to detail and ability to manage a high volume of work.
• Strong communication and customer service skills.

Preferred Qualifications

• Experience with Microsoft Dynamics GP (Great Plains).
• Time & material billing experience.
• Construction, service, or mechanical contracting industry experience.
• Exposure to payment applications.