Billing Specialist

FLSA Status: Non-Exempt | Department: Revenue Services | Reports to: Billing Manager

About the role

The ideal candidate will be a proactive self-starter with strong organizational skills and the ability to manage multiple tasks and projects simultaneously in a fast-paced, evolving law-firm environment. This hybrid position requires in-office presence on the 2nd and 4th Wednesday of each month; all other scheduled workdays are remote.

Responsibilities

• Execute billing functions leading to the generation of client invoices, including reviewing prebills, adjusting time and disbursement entries, editing billing details, and applying prepayments and trust funds.
• Generate, post, and distribute invoices to clients and attorneys in a timely and accurate manner.
• Maintain and update firm billing databases, ensuring accurate entry and retrieval of client-related billing data.
• Collaborate closely with attorneys and colleagues to address billing-related matters and ensure alignment with client expectations.
• Ensure billing instructions specific to clients and attorneys are accurately maintained and consistently followed.
• Monitor unbilled work-in-progress (WIP) to support timely and efficient billing cycles.
• Create spreadsheets and reports by analyzing data from financial systems and dashboards to support billing operations and decision-making.
• Participate in the implementation and execution of special billing projects as assigned.
• Adhere to departmental policies and procedures to ensure compliance and consistency in billing practices.
• Respond promptly and professionally to billing inquiries from attorneys, secretaries, and clients, providing clear and accurate information.
• Perform additional duties and special projects as assigned by the billing manager or director of revenue services.

Requirements

• Minimum of two years of billing experience in a law firm setting.
• Prior experience with Aderant and Prebill Viewer is strongly preferred.
• Exceptional verbal and written communication skills.
• Ability to collaborate effectively across departments and with diverse teams.
• Strong analytical, organizational, interpersonal, and presentation skills.
• Proven ability to manage high-volume workloads in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office, with advanced skills in Excel.
• Demonstrated ability to analyze complex issues and develop practical solutions.
• Sound judgment and discretion in building and maintaining professional relationships with attorneys and staff.
• Quick learner with strategic thinking capabilities and adaptability to change.
• Ability to work independently and as part of a team, sharing knowledge and supporting colleagues.
• Self-motivated, enthusiastic, and effective under pressure.
• Strong work ethic with a keen attention to detail and accuracy.

Schedule

Hybrid: in-office on the 2nd and 4th Wednesday of each month; all other scheduled workdays are remote.