Billing Specialist

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

About the role

This role supports the full billing lifecycle, ensuring accurate, timely, and compliant revenue processing. The Billing Specialist plays a critical part in maintaining billing integrity across enrollment data, claims activity, and invoicing, and audit support. As part of a growing and evolving healthcare organization, the Billing Specialist contributes to maintaining a scalable billing infrastructure, strengthening internal controls, and supporting cross-functional coordination with operations team, pharmacy network partners, and finance leadership. This role is ideal for a billing professional who thrives in a fast-paced, service-driven environment and is comfortable operating both hands-on and collaboratively to support operational excellence.

Responsibilities

• Support resolution of pharmacy billing issues, including rebills, claim rejections, and insurance discrepancies.
• Partner with operational teams and network pharmacies to investigate and resolve PBM and billing issues.
• Process and document billing adjustments, including medication return credits.
• Prepare billing schedules and documentation to support internal reviews and external audits.
• Assist with onboarding new clients or transitions of services to ensure billing continuity.
• Assist with audits, including annual PACE audits, quarterly PBM audits, and other internal or external reviews.
• Embody AnewHealth’s Core Values in all communications and interactions.
• Other duties as assigned.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Requirements

• High School diploma or equivalent required.
• 2+ years of experience in healthcare billing, pharmacy operations, revenue cycle, or related financial operations required.
• Experience supporting PACE programs or PBM billing preferred.

Skills

• Strong understanding of billing operations and revenue cycle workflows.
• Excellent analytical and problem-solving skills with high attention to detail.
• Strong organizational and time management skills; able to manage multiple priorities in a deadline-driven environment.
• Effective verbal and written communication skills; able to collaborate cross-functionally and communicate clearly with operational stakeholders.
• High degree of ownership, accountability, and follow-through.
• Proficiency in Excel and comfort working across multiple systems and billing platforms.
• Ability to operate independently while contributing collaboratively in a dynamic environment.

This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed.

Schedule

• Monday-Friday 10:00am-6:30pm ET.
• Full-time position with an expectation to work an average of 40 hours per week.
• Availability outside of normal business hours to meet customer expectations on an ad-hoc basis.

Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Travel

Travel may be required for special organization or department events, department team meetings, trade shows, conferences, and other client engagements. This is a remote position.

Benefits

• Comprehensive benefit package for full-time employees including medical, dental, and vision coverage (effective 1st of the month following date of hire).
• Flexible spending accounts.
• Company-paid life insurance and short-term disability.
• Voluntary benefits.
• 401(k) retirement plan.
• Paid Time Off and paid holidays.