Billing Specialist

Position Summary

The Billing Specialist computes costs and calculates rates for services and shipment of goods, prepares invoices for billing, posts data and keeps relevant data accurate in the system.

Essential Duties and Functions

• Manage the processing of revenue for all Expat branch companies (ERS, Government, Findlay and M3, etc.). Maximize the profitability of each shipment at the time of billing.
• Maintain clients’ billing timelines.
• Audit vendor invoices as needed.
• Work with the admin team / customer service to compose billing packets and forward invoice packets to customers.
• Audit work with contracted auditor on required moves.
• Address all audits to resolve issues regarding payment and accuracy.
• Assist in cleaning up any orders stated on the Deferred, Accrued and Prepaid reports, on a monthly basis.
• Ensure transactions between MoveStar and GP are being done. If error, need to work the issue to resolve the matter.
• Work with accounting on client inquiries.
• Address all AR issues with accounting team and payee.
• Escalate on applicable collections.
• Work with accounting on COD Statements.
• Assist in other support functions as dictated by volume and need.
• Resolve rejected invoices and escalate as needed.
• Participate in training as required.
• Stay current on tariffs.
• Perform other support functions as dictated by volume and need.

Permanent Storage

• Manage all perm storage shipments for entire period in storage.
• Process revenue and manage payments with a focus on maximizing profitability.

Accounts Receivable

• Address all AR issues with accounting team and payee.
• Escalate on applicable collections.

Other Duties and Responsibilities

• Work with Ace Team to resolve rejected invoices and escalate as needed.
• Participate in training as required.
• Stay current on tariffs.
• Perform other support functions as dictated by volume and need.

Technology Skills

• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and outlook.
• C competent with Microsoft Teams.
• Proficient in MoveStar and other client facing systems.

Minimum Qualifications

• A high school diploma or equivalent.
• 2+ years related work experience.

Work Environment and Physical Requirements

• Physical demands: Must be able to lift at least 25 lbs. Requires standing, walking, bending, kneeling, stooping, and crouching.
• Exposure: Exposure to heat, cold, dust, noise, or chemicals.
• Travel: Not specified.
• Overtime/Shift Work: Not specified.
• Vision: Not specified.
• Hearing: Not specified.
• Speaking: Not specified.