Billing Specialist
About the role
The Billing Specialist at Zero To One Academy will help with billing preparation, account review, payment-status support, and accurate financial documentation. Success in this remote position comes from consistent accuracy, good judgment, and maintaining clear records of completed work and open issues. Quality matters as much as speed. The goal is not simply to move work through a queue, but to complete it accurately, preserve a traceable record, and reduce avoidable rework for the people who rely on the result. The work may involve sensitive business, customer, employee, or financial information depending on the assignment. Confidentiality, appropriate access, and careful handling of records are expected throughout the process.
Responsibilities
- Maintain organized records of invoices, corrections, and account-related correspondence.
- Communicate professionally regarding missing information or routine billing questions.
- Assist with recurring reconciliations and account-status reporting.
- Document changes so account history remains understandable and traceable.
- Prepare or review routine billing records using approved account and service information.
- Enter billing adjustments or account information when properly authorized.
Skills
- Ability to research routine discrepancies before escalating them.
- Reliable follow-through on open billing questions and corrections.
- Willingness to learn internal billing procedures and approval controls.
- Accuracy when working with amounts, dates, account details, and invoice information.
- Basic understanding of billing, invoicing, or accounts-receivable concepts.
- The team will value someone who can work independently while still making status, questions, and handoffs visible to others.
Pay
$40,000-$50,000 per year