Billing Senior Specialist

Duties And Responsibilities

• Perform daily activities of the billing function in support of Partners and Clients.
• This includes but is not limited to Proforma generation and edits, creating timecard summaries, updating matter and Timekeeper rates and running client reports at the request of the Partners and Attorneys.
• Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis.
• Show tenacity and drive in following up with Billing Partners and others in order to resolve client billing issues and ensure invoices are approved and billed.
• Understand and ensure correct implementation of client Outside Counsel Guidelines and client fee arrangement.
• Ensure electronic invoices are processed accurately and efficiently.
• Timely resolve any rejections or reductions of electronic invoices.

Requirements

• Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
• Demonstrates professional and highly-developed communication skills.
• Able to deal professionally and courteously with attorneys, staff, vendors, and clients of the Firm while observing confidentiality of client and firm matters.
• Provide excellent client service to our attorneys, clients and other Firm personnel.
• Collaborate effectively with others within the billing team, finance team and other firm groups and departments.
• Assist local or corporate billing management with special assignments/projects (such as testing, pilot programs, policy discussions, process improvements, etc.)
• Assist with training and mentoring of new employees and less experienced billing staff.
• Successfully manage the billing operations of the Firm’s largest and most complex client relationships, involving very intricate billing arrangements; acts in an advisory capacity to their attorneys on billing matters.
• Administrative responsibilities are consistently well-maintained (green sheets, UDF updates, electronic submissions/appeals and unallocated balances).
• Other duties as assigned.

Qualifications

• A minimum of five years of billing experience.
• Advanced knowledge of Microsoft Word, Excel, and PowerPoint with the ability to use advanced Excel features.
• Strong written and verbal communication skills.
• Excellent customer service orientation.

Preferred

• Preferred Bachelor’s degree in accounting, finance, or other relevant field.
• Previous experience at a law firm or other professional services firm.
• Experience with 3E, ebilling HUB and ebilling vendor sites.