Billing Representative II

Job Description Billing Representative II - Monday to Friday, Between 7:30AM – 5:30PM Eastern In an environment where the patient is at the center of everything that we do the individuals in this position typically works with Billing Representatives and other employees handling complex billing issues for the purpose of collecting revenue for the organization. Will work with Patient, Client and/or Third-Party insurance bills. Pay range: $17.25+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programsAnnual, no-cost health assessment program Blueprint for Wellness®healthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more! Responsibilities Provide training for new and/or existing team members on reports, SOPs and carrier information as required. Track and trend daily production and quality performance on new hires. Proactively identify QC issues for new hires. Develop and implement action plans for improvement in conjunction with the Team Leader. Interpret and communicate procedural and billing guidelines to the department. Maintain and update departmental business rules and SOPs. Compile and prepare specialized reports for distribution to management and reps. Coordinate with IT departments on billing departmental initiatives. May be a certified Medical Coder or involved with medical coding. Perform other duties and functions as assigned. Qualifications Required Work Experience: High School diploma or equivalent 1 year experience in Patient, Client or Third Party insurance billing, experience in multiple operational areas or QA/QC preferred Intermediate to advanced skills in Microsoft applications, with specific proficiency in Excel Skills Ability to clearly convey procedural information, issues and requirements Proven ability to provide coaching and training in a collaborative manner Excellent communication skills, both verbal and written Demonstrated problem solving, organization and interpersonal skills Ability to work independently and as part of a team Ability to work overtime as needed based on department needs. Education High School Diploma or Equivalent High School Diploma or Required Work Experience (Required) About The Team Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.