Billing Representative II

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Responsibilities

• Provide training for new and/or existing team members on reports, SOPs and carrier information as required.
• Track and trend daily production and quality performance on new hires.
• Proactively identify QC issues for new hires.
• Develop and implement action plans for improvement in conjunction with the Team Leader.
• Interpret and communicate procedural and billing guidelines to the department.
• Maintain and update departmental business rules and SOPs.
• Compile and prepare specialized reports for distribution to management and reps.
• Coordinate with IT departments on billing departmental initiatives.
• May be a certified Medical Coder or involved with medical coding.
• Perform other duties and functions as assigned.

Qualifications

• High School diploma or equivalent
• 1 year experience in Patient, Client or Third Party insurance billing, experience in multiple operational areas or QA/QC preferred
• Intermediate to advanced skills in Microsoft applications, with specific proficiency in Excel
• Ability to clearly convey procedural information, issues and requirements
• Proven ability to provide coaching and training in a collaborative manner
• Excellent communication skills, both verbal and written
• Demonstrated problem solving, organization and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work overtime as needed based on department needs.

Pay

$17.25+ per hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!