Billing Representative II

Job Summary

Under close supervision, this position is responsible for providing key support for functional groups, including performance of a wide variety of specialized administrative functions involving compiling and arranging amounts owed from invoicing/accessorial charges, processing and coding documents, maintaining records and files, monitoring of detention events, and preparing invoices and record transactions into billing systems.

Responsibilities

• Communication with the internal and external customers to collect documentation for invoicing, inputting, and processing transactions into billing systems
• Answer customer billing questions and troubleshoot billing issues
• Understand and execute administrative procedures, policies, and practices
• Communicate with people within the organization (answer questions, address and escalate concerns or issues, resolve basic problems, input data etc.)
• Distribute/Track outgoing correspondence to external customers for return compliance and authorization
• Prepare billing information and verify any changes to support accurate and efficient billing process and financial close
• Understand contract implications and implement invoicing in compliance with customers needs
• Specialized functions could include: training, J.B. Hunt systems knowledge, mentor/leader, subject matter expert on external and internal process, and/or driver pay

Qualifications

• Work Experience - 1-2 years experience in a administrative, business, finance, accounting/payroll, transportation/logistics role. &/OR demonstrated ability of the following skills through education, certifications, or other experiences
• Ability to act professionally
• Ability to be both flexible and adaptable
• Ability to communicate effectively in verbal & written settings
• Ability to pay attention to detail
• Ability to quickly learn a new software system
• Ability to prioritize & organize tasks
• Proficient computer skills
• Ability to partner effectively with internal stakeholders

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure (includes vacation and sick time)
• Six weeks of paid maternity leave along with two weeks of paid parental leave
• Six paid holidays annually