Billing Representative

Ophthalmology Surgery Center of Illinois (OSCI) Do you pride yourself on your attention to detail and your ability to make patients feel comfortable and cared for? Ophthalmology Surgery Center of Illinois is seeking a dependable and patient-focused Billing Representative to join our team. This position supports patients throughout the registration and billing process while serving as a liaison between patients, insurance companies, clinical staff, and the billing team. The ideal candidate is professional, organized, compassionate, and comfortable discussing insurance benefits and financial responsibilities with patients. What You’ll Do Welcome patients and provide a friendly, professional experienceRegister patients and verify demographic, insurance, and contact informationVerify insurance eligibility, coverage, and benefits before scheduled proceduresCommunicate estimated financial responsibility to patientsCollect copays, deductibles, coinsurance, and outstanding balancesProcess payments and provide accurate receiptsAnswer patient questions regarding statements, insurance, and account balancesReview patient accounts for completeness and resolve missing or inaccurate informationCommunicate with insurance companies regarding benefits, authorizations, and claim statusAssist with claims follow-up, denials, payment posting, and account resolutionCoordinate with clinical staff and the billing team to resolve patient account concernsAnswer incoming calls and direct inquiries appropriatelyMaintain accurate documentation in the patient-management systemProtect patient confidentiality and follow HIPAA requirementsPerform additional administrative and patient-service duties as assigned What You’ll Bring High school diploma or equivalent requiredPrevious medical office, patient registration, or healthcare billing experience preferredOphthalmology or ambulatory surgery center experience is a plusFamiliarity with insurance verification, patient collections, and medical terminology preferredStrong customer-service and communication skillsAbility to discuss financial matters with professionalism, empathy, and discretionExcellent attention to detail and organizational skillsAbility to manage competing priorities in a fast-paced healthcare environmentBasic computer proficiency and the ability to learn new systemsA dependable, collaborative approach and commitment to an excellent patient experience Why Join OSCI? At Ophthalmology Surgery Center of Illinois, every team member contributes to a safe, efficient, and supportive surgical experience. You will join a collaborative team committed to clinical excellence, accuracy, compassion, and exceptional patient care. If you are ready to combine your billing knowledge with your passion for helping patients, we invite you to apply. Ophthalmology Surgery Center of Illinois is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.