Billing Manager

About the role

A busy company in the West Caldwell area is seeking a Billing Specialist to join their growing company. This Billing Specialist will get the chance to join an expanding team that works great together, offers a flexible work schedule, and loves promoting within. This Billing Specialist position focuses on reviewing shipment and rate documentation, preparing customer billing, and helping resolve invoice discrepancies with internal teams and external partners. The ideal Billing Specialist will be organized, dependable, and comfortable working with billing systems in a fast-paced environment.

• Billing Specialist Responsibilities:
• • Prepare customer invoices by applying contracted rates, service terms, and applicable additional charges to supporting shipment records
• • Examine bills of lading, proof of delivery, rate confirmations, and related documents to verify that billing details are correct before release
• • Process invoices within established timelines while following company billing standards and internal controls
• • Review carrier invoices and backup documentation to identify errors, omissions, and pricing variances prior to approval
• • Investigate billing discrepancies and coordinate with carriers, customers, Operations, Carrier Sales, and Accounting to bring issues to resolution
• • Track missing paperwork and ensure all required records are properly attached, stored, and maintained for future reference
• • Maintain organized billing files that support accounting accuracy, customer inquiries, and audit readiness

Pay

This Billing Specialist position is paying between $60,000 and $70,000 annually depending on experience.

Benefits

• Generous paid time off policy
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan with company contribution
• Life and disability insurance

Qualifications

• 3+ years of experience in accounts receivable, billing, and collections
• Experience working in a time and billing environment is required
• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• Proficiency with Microsoft Office, particularly Excel
• CCH Axcess experience is strongly preferred
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment