Billing Manager
AccountingFull-time
Job Summary
Cardinal Ritter Senior Services, a ministry of Catholic Charities of the Archdiocese of St. Louis, is seeking a Billing Manager to oversee the billing and collections department.
Overview and Responsibilities
- Oversee the entire billing cycle, from clean claim submission to final payment posting.
- Recruit, train, and mentor billing staff; set performance goals and conduct regular performance reviews.
- Monitor and analyze claim denials; develop strategies to appeal rejected claims and minimize future errors.
- Ensure all billing practices adhere to HIPAA guidelines and government payer (Medicare/Medicaid) regulations. Ensure all regulatory filings (ie Medicare revalidation, PECOS, Medicaid revalidation, etc. are completed accurately and timely.
- Prepare and present monthly reports on accounts receivable (A/R) aging, collection rates, and overall revenue metrics to senior management. Prepare documents necessary for Medicare and Medicaid cost reports.
- Establish and update standard operating procedures for billing and collections to improve efficiency.
- Act as a liaison with insurance companies to resolve complex billing issues and negotiate contracts.
- Assures Finance Office equipment is maintained and in good working condition.
- Assures Finance Office co-workers comply with all policy and procedure.
- Performs annual performance evaluations of Finance Office staff.
- Perform other duties as assigned.
Knowledge and Experience Requirements
- Bachelor's degree in Accounting, Business Administration, or a related field preferred.
- At least 5 years of experience in medical billing (skilled nursing preferred), with 3+ years in a supervisory or management role.
- Knowledge of Medicare and Medicaid compliance requirements.
- Experience with Electronic Health Records (EHR).
- Experience with Matrix strongly preferred.
- Demonstrate competence and proficiency in Microsoft Office Suite.
- Strong ability to analyze data trends and identify operational deficiencies.
Skills and Competencies Required
- Competence with Microsoft Office suite (Excel, Word, Power Point)
- Excellent computer skills
- Competence with electronic health record (Matrix)
- Strong attention to detail
- Strong analytical and problem-solving skills
- Effective written and verbal communication skills
- Excellent interpersonal skills
Resources for Which Accountable
- Accountable for the timely billing and collection of accounts receivable. Supervises Finance office staff.
- Analyzes aged billing and assures all residents are current on their accounts. Implements internal collection activities with escalation to external collections when necessary.
- Assures resident trust funds are compliant.
- Assures petty cash accounts are managed within policy.