Billing Manager

About the Opportunity

This position pays between $62,500.00 - $119,700.00 based on experience and offers bonus incentives, paid certifications, tuition reimbursement, comprehensive benefits, and career advancement.

Job Competencies

• Decision Making - Makes decisions by gathering, analyzing, and interpreting information; chooses the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions.
• Courage - Proactively confronts difficult issues and effectively participates in challenging conversations; makes hard choices and takes bold action in the face of opposition or fear. Refuses defeat.
• Influencing - Uses effective persuasion techniques to gain acceptance of ideas and commitment to actions that support specific outcomes.
• Coaching & Developing Others - Partners with individuals and supports their development of knowledge, skills, and abilities; empowers them to unlock their potential and maximize performance and growth knowing that developing you makes us better.
• Emotional Intelligence - Establishes and sustains trusting relationships by accurately understanding and interpreting one's own and others' emotions and adapts behaviors to accomplish intended results.
• Creating an Inclusive Environment - Makes decisions and initiates action to ensure that policies and business practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation.

Responsibilities

• Support the Director, Revenue Cycle in the selection, direction and development of the billing department team members
• Assist team members with problematic bills and questions regarding billing processes and best practices
• Direct oversight of a team of associates and supervisors with all decision-making regarding hiring, onboarding, training and performance management
• Report on Key Performance Indicators for the department and be held to the standards identified as benchmarks and best practices for each client
• Manage the daily workflow of the department, monitor progress to identify trending issues and develop training or processes to address these issues
• Hold huddles to efficiently cover new or evolving training focuses to encourage and develop team members
• Oversee progress and monitoring of worked accounts for quality assurance and productivity measures
• Assist in strategic planning and perform ongoing process improvement evaluation
• Review, update and implement policies and procedures to support the vision and goals

Qualifications

• 3 to 5 years preferred experience
• Experience in EMR and Clearinghouse systems (preferred)
• Experience in Physician Revenue Cycle (preferred)
• Ability to occasionally travel if needed for client assessment or at the elbow support

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs
• Professional development with a professional certification relevant to your field and tuition reimbursement
• Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company