Billing Director (32334)

About the role

The Billing Director will oversee the billing functions of the business unit, manage the billing staff, and ensure accurate and timely processing of all billings. This is a remote/hybrid position based in Loma Linda, CA.

Responsibilities

• Daily management of the billing functions
• Develop and maintain standard operating procedures
• Provide administrative oversight and direct management of the billing staff
• Prioritize and manage the daily workload to ensure equitable distribution of work is maintained
• Work closely with operations and collections teams to ensure accuracy of billing information and support documentation for collection efforts
• Focus on continuous improvement in efficiency and accuracy through automation of processes
• Conduct periodic audits to ensure accuracy of billing
• Manage the organizational structure and staffing for the billing team
• Maintain systematic, accurate, and timely processing of all billings including, but not limited to, paper invoicing, electronic invoicing, provider vouchering and adjustments
• Oversee report and billing processing and serve in accordance with Company, customer, and jurisdictional requirements
• If applicable, ensure all invoicing is billed daily and in accordance with company practices and client contract agreements
• Perform any follow-up on provider bills not received in a timely manner to decrease invoicing delays
• Work closely with internal and external sources to facilitate, manage and monitor electronic billing functions as required by the business unit
• Research and respond to inquiries from clients or consultants regarding invoices, and voucher inquiries
• Report any unresolved disputes with physicians or vendors to upper management for resolution
• Prepare and ensure accurate timely completion of month end, quarterly and year end reporting requirements
• Ensure the confidentiality and security of all financial files
• Perform a variety of clerical duties including, but not limited to, answering telephone inquiries, taking messages, filing, scanning and photocopying
• Perform other duties as assigned by upper management

Qualifications

• Bachelor's degree in business-related field required
• Minimum of three years' experience in billing and collections preferred
• Billing and coding certifications desired
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours & minutes, and possess the ability to compute rates and percentages
• Proficient in multiple software programs, including, but not limited to, Great Plains, Microsoft Suite, Outlook, electronic billing clearing houses and the Internet
• Demonstrate a high level of accuracy in preparing and entering financial information
• Look for ways to improve and promote quality and monitor own work to ensure quality is met
• Maintain confidentiality
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to date