Billing Department Specialist - REMOTE

Responsibilities

• Professionally interact with customers, internal customers, and vendors (e.g., Store Management, Buyers, and outside drivers).
• Respond to inquiries that require specialized knowledge of the function/department.
• Work with multiple computer programs/systems.
• Examine and prioritize work to be completed or determine the best course of action to ensure department needs are met (e.g., process daily billing, cross-dock and rush orders, validate store orders on schedule with correct delivery dates, and check in drivers).
• Check information for accuracy.
• Research and interpret a variety of information (e.g., missing product, video review, etc.).
• Sort, file, and maintain invoices, receipts, contracts, or other special department documents.
• Review and/or compare information/data and make decisions within defined guidelines, parameters, and instructions.
• Maintain complex records, logs, and files; search and investigate information found in files.
• Frequent communication with management and associates.
• Provide assistance to associates within the department and act as a liaison to other departments.

This position will be based in Methuen, MA.

Requirements

• Reading, writing, and communication skills at a proficient level.
• Ability to follow verbal or written instructions.
• Intermediate keyboarding proficiency.
• Intermediate computer skills: word processing and/or spreadsheet.
• Math skills at a specific level (e.g., one-step: addition, subtraction, multiplication, division, or two-step percent calculations or more advanced).
• Detail-oriented, organized, and analytical skills.
• Ability to multi-task.
• Scheduling flexibility to cover absences.
• Ability to adhere to deadlines.

Qualifications

• Admin/Computer experience.

Benefits

Dependent on length of service, hours worked, and any applicable collective bargaining agreement, benefits may include:

• Healthcare.
• Sick pay.
• PTO/Vacation pay.
• Retirement benefits (pension and/or 401(k) eligibility).

Pay

Starting rates will be no less than the local minimum wage and may vary based on location, experience, qualifications, and the terms of any applicable collective bargaining agreement.

Physical Environment

• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods at a desk or computer terminal.
• Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.

About Albertsons

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we continually enhance our digital and product offerings, making it easy for customers to get what they need, wherever they are.