Billing Coordinator

Womble Bond Dickinson (US) LLP seeks an Billing Coordinator for their Phoenix, AZ office. The ideal candidate will have experience working in a commercial law firm performing account billing duties in support of legal staff members. In addition, the incumbent will have experience with MS Office, E-Billing, Elite, and/or Aderant, and will have knowledge of best practices for maintaining compliance with firm and outside counsel billing guidelines. This full-time, non-exempt position, working in the Accounting Department, is responsible for account billing under the direct supervision of the Accounting Billing Manager. This position will be responsible for account billing throughout all phases of the billing life cycle. The successful Billing Coordinator will work a hybrid schedule. Responsibilities Review, edit, and track prebills in response to attorney and legal assistant requestsPrepare, process, and send a high volume of bills per monthEnsure compliance with firm and client billing guidelines, including e-billing requirements and matter-specific instructionsMaintain accurate description of all client billing requirements. Update and track changes to the requirements, as necessary.Timely submittal of e-bills, including all necessary supporting documentationMonitor and coordinate re-submission of rejected e-bills and appeals with the billing attorney/legal administrative assistant and/or client representativeAssist with complex matter set-upsRespond to internal and external inquiries regarding billing issues, discrepancies, and questions related to WIP, A/R, billing reconciliations, trust balances, and applications of cash receiptsIdentify and resolve billing inaccuraciesSuggest improvements for billing process and systems proceduresOther duties may be assigned Experience HS Diploma or equivalentMinimum of 2 – 3 years of experience involving account billing and bookkeeping responsibilitiesStrong knowledge of MS Office suiteE-Billing experience is highly preferredElite 3E and/or Aderant experience preferredExceptional organizational skills and keen attention to detailStrong analytical and critical thinking skillsStrong work ethic and a demonstrated ability to work independently with limited supervisionStrong written and oral communication skillsAbility to work well in a fast-paced environment and meet deadlinesCommitted to high-quality customer service (internal and external)Consistent attendance and reliability