Billing Coordinator

About the role

Tusco is seeking a detail-oriented Billing Coordinator to support its growing Service & Maintenance Department. The role involves ensuring accurate and timely billing, resolving discrepancies, and maintaining accurate records.

Responsibilities

• Create and provide quotes and invoices to customers
• Review and process customer invoices accurately and on schedule
• Verify billing information, pricing, purchase orders, job information, and supporting documentation prior to invoicing
• Post Service & Maintenance billing transactions
• Maintain accurate and organized service, billing, and customer records
• Support accounts receivable activities, including customer payments, aging, collections, billing discrepancies, and customer follow-up
• Assist with job costing, project budgets, and cost-to-billing reconciliations
• Partner with Service & Maintenance team members and other internal departments to resolve billing discrepancies and ensure invoice accuracy
• Respond professionally to customer questions regarding invoices, billing, and payment status
• Follow up on outstanding invoices and assist with collections as needed
• Cook with required billing documentation is received and maintained
• Coordinate with customers and internal teams to ensure required billing documentation is received and maintained
• Provide additional administrative support to the Service & Maintenance team as needed

Requirements

• 3+ years of billing, accounts receivable, construction accounting, service administration, or related experience
• Experience in construction, field service, maintenance, or another service-based environment
• Working knowledge of billing, invoicing, and accounts receivable processes
• Experience with job costing
• Exceptional attention to detail and commitment to accuracy
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities
• A professional, customer-service-focused approach
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Ability to work independently while collaborating effectively across departments
• Proficiency with Microsoft Office Suite, particularly Excel
• Experience with accounting or ERP software preferred

Qualifications

• Pre-Employment Requirements: Candidates must successfully complete a physical examination, drug screening, and background check.

Skills

• Attention to detail
• Accuracy and precision
• Customer service
• Time management
• Problem-solving
• Microsoft Office Suite

Benefits

• Paid medical, dental, and vision insurance
• 401(k) with company match
• Short- and long-term disability coverage
• Employee Assistance Program (EAP)
• Bonuses and incentives
• Professional development opportunities

Pay

Tusco offers competitive compensation based on experience and qualifications.

Schedule

The Billing Coordinator works full-time, Monday through Friday, with occasional evening and weekend work as needed.