Billing Coordinator

About the role

The Billing Coordinator is responsible for ensuring accurate and timely customer invoicing, purchase order management, and administrative support throughout the aircraft component repair process. This position serves as a liaison between Customer Support, Operations, Sales, Finance, and Shipping to ensure all customer requirements are met while maintaining compliance with company procedures and FAA Part 145 quality standards. The Billing Coordinator plays a key role in maintaining customer satisfaction by ensuring billing accuracy, purchase order compliance, and efficient administrative processing from receipt of customer orders through final invoicing.

Responsibilities

• Prepare and process customer invoices accurately and in a timely manner
• Resolve billing discrepancies with customers and internal departments
• Maintain invoice records in accordance with company accounting procedures
• Receive, review, and process customer purchase orders
• Verify purchase orders match approved quotations and customer requirements
• Ensure customer billing remains within authorized purchase order limits
• Respond to customer inquiries regarding invoices, purchase orders, and billing status
• Maintain organized electronic and paper records of invoices, purchase orders, quotations, and customer correspondence
• Review completed work packages for billing readiness
• Verify all required documentation has been completed prior to invoicing

Qualifications

• High School Diploma or GED required
• Minimum of two years of administrative, operations support, billing, or customer service experience preferred
• Must be able to obtain a security clearance for the work location

Skills

• Excellent verbal, written, and interpersonal communication – both in person, in writing, and on the telephone

This is a part-time position that works on site. We will consider only those candidates that are within commute distance of the work location.