Billing Coordinator

About Our Client

The organization operates within the facility management industry, addressing the challenges of project delivery, energy and sustainability, asset management, workplace advisory, and real estate services. It employs a team of highly trained commercial technicians focused on professionalism and value creation through continuous training and career development. The organization leverages a global network of over 7,000 technicians, including 500 in the United States, to deliver integrated facility management services with a service-oriented approach.

About the Opportunity

The Billing Coordinator plays a critical role in ensuring the accuracy and timeliness of work order and invoice processing. This position supports financial operations by verifying costs and revenues, adhering to invoicing protocols, resolving discrepancies, and collaborating with various teams to maintain billing accuracy. The role contributes to efficient service delivery and financial management within the organization.

Responsibilities

• Verify and correct work order costs and revenue for accuracy
• Follow company and client invoicing protocols
• Enter material usage into databases and manage stock allocation
• Post and review customer invoices and documentation per client requirements
• Investigate and resolve discrepancies in field data
• Collaborate with Service Managers, Procurement, and technicians to address paperwork or service issues
• Monitor and resolve unbilled work orders daily according to priorities
• Perform additional tasks as assigned by management

Requirements

• High school diploma or equivalent
• Strong communication, organizational, and computer skills
• Proficiency in Microsoft Office Suite, especially Excel
• High attention to detail and reliable follow-through
• Invoicing experience preferred but not required

Pay and Benefits

The pay range for this position is $19 to $24 per hour ($39,520 to $49,920 annually), with a 5% employer 401(k) match. Additional benefits include paid time off starting at 48 hours, increasing with tenure, and seven paid holidays per year. The company also offers comprehensive health, dental, vision, life, and disability insurance, a company-issued cellphone and tablet, access to corporate perks through ADP, technical training and career development programs, and opportunities for career advancement and relocation.