Billing Coordinator

About the role

This position reports to the Billing & Collections Manager and will represent the accounting department and work as a key member of the billing team while providing full-service support to attorneys on all billing questions. The Billing Coordinator will liaise with attorneys and staff to make sure changes are made accurately and in a timely manner, while partnering with account services and billing to fully understand the details and make sure best practices and billing guidelines are followed. We are seeking a positive, hard-working individual with an excellent client service approach.

Responsibilities

• Provide excellent client service to our internal and external clients
• Own, distribute and process monthly prebills
• Enter changes to prebills in accounting program - transfers, edits (narrative and numerical)
• Track invoice status, follow up on prebills not returned, matters not billed
• Ensure appropriate bill formats, discounts, rate levels and insurance information are indicated prior to preparing invoices
• Prepare invoices to submit to clients and/or third party billing vendor when applicable
• Prepare spreadsheets, manage client requirements, and understand fee arrangements
• Responsible for high level of accuracy and completeness to include ensuring any new timekeepers/matters are submitted and approved to the client
• Maintain billing information and special instructions in accounting databases and spreadsheets
• Timely response to various billing related inquiries from attorneys, clients and billing management
• Detailed invoice review, tracking invoice status, legal task coding, numerical and narrative revisions
• Generate reports, bill and payment history
• Liaise with attorneys and staff to clarify rate arrangements and override requests
• Work with the attorneys to complete accruals/budgets/status requests by client
• Collaborate with assigned EBiller to address ebilling issues
• Notify ebiller of new electronic matters opened
• Prepare non-insured client appeals for electronic invoices and troubleshoot to resolve issues
• Post electronic invoices once the client has accepted for payment

Requirements

• Degree in Business Administration, Management, or Accounting is preferred
• 2 year minimum law firm experience strongly preferred
• Knowledge of Windows environment including Microsoft Word, Outlook and Excel
• Excellent communication skills, both verbal and written, as well as the ability to provide professional customer service by phone and e-mail is required
• Well organized, positive attitude and a team player
• Knowledge of Aderant, Bill Blast, E-Billing a plus

Benefits

• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending and Health Savings Account
• Firm-paid holidays, vacation and sick time
• Employee assistance program and other firm benefits

Pay

• Westchester County, NY: expected hourly wage between $29.50 and $33.00
• Albany, NY: expected hourly wage between $28.00 and $31.00
• Illinois: expected hourly wage between $29.50 and $33.00
• Actual compensation will be determined based on experience and other factors permitted by law.