Billing Coordinator

About the Role

This position reports to the Billing & Collections Manager and will represent the accounting department as a key member of the billing team, providing full-service support to attorneys on all billing questions. The Billing Coordinator will liaise with attorneys and staff to ensure changes are made accurately and in a timely manner, while partnering with account services and billing to follow best practices and billing guidelines. We are seeking a positive, hard-working individual with an excellent client service approach.

Responsibilities

• Provide excellent client service to internal and external clients
• Own, distribute, and process monthly prebills
• Enter changes to prebills in the accounting program (transfers, edits—narrative and numerical)
• Track invoice status, follow up on prebills not returned, and matters not billed
• Ensure appropriate bill formats, discounts, rate levels, and insurance information are indicated prior to preparing invoices
• Prepare invoices to submit to clients and/or third-party billing vendors when applicable
• Prepare spreadsheets, manage client requirements, and understand fee arrangements
• Maintain a high level of accuracy and completeness, including ensuring new timekeepers/matters are submitted and approved by the client
• Maintain billing information and special instructions in accounting databases and spreadsheets
• Respond timely to billing-related inquiries from attorneys, clients, and billing management
• Perform detailed invoice review, track invoice status, legal task coding, and numerical/narrative revisions
• Generate reports, bill and payment history
• Liaise with attorneys and staff to clarify rate arrangements and override requests
• Work with attorneys to complete accruals, budgets, and status requests by client
• Collaborate with assigned EBiller to address e-billing issues
• Notify EBiller of new electronic matters opened
• Prepare non-insured client appeals for electronic invoices and troubleshoot to resolve issues
• Post electronic invoices once the client has accepted them for payment

Requirements

• Degree in Business Administration, Management, or Accounting is preferred
• Minimum of 2 years of law firm experience strongly preferred
• Knowledge of Windows environment, including Microsoft Word, Outlook, and Excel
• Excellent communication skills, both verbal and written, and ability to provide professional customer service by phone and email
• Well-organized, positive attitude, and a team player
• Knowledge of Aderant, Bill Blast, and E-Billing is a plus

Pay

The expected hourly wage for this position is:

• Westchester County, NY: $29.50 – $33.00
• Albany, NY: $28.00 – $31.00
• Illinois: $29.50 – $33.00

Actual compensation will be determined based on experience and other factors permitted by law.