Billing Coordinator

About the role

The Billing Coordinator works directly with Partners and Legal Secretaries to prepare billing and electronic billing submission for assigned clients. The role involves generating and finalizing bills, reviewing time entries, and ensuring successful electronic submission.

Responsibilities

• Generate monthly prebills, draft, and final bills for attorney’s review.
• Generate on-demand, transactional, and closing prebills, draft and final bills in an expedited manner.
• Utilize specialized knowledge of client and industry standards/requirements in the preparation of bills.
• Review attorney time entries based on client and matter requirements, and suggest corrections when applicable (including resolution of block billing and task codes).
• Review cost entries for compliance with billing guidelines, and suggest corrections when applicable.
• Ensure that Partners are updated on billing related issues.
• Demonstrate solid judgement and diplomacy when executing partner requests.
• Forward invoices for ebilled clients to the Electronic Billing Team.
• Absorb and resolve issues with the Electronic Billing Team to ensure a successful submission and assist with rejected invoices in a timely manner (two billing days).
• Work with the Collections Team to ensure proactive follow-up on all aged invoices and resolution of short paid invoices.
• Respond to requests from Partners and Legal Secretaries to troubleshoot billing problems and offer constructive solutions to reduce or eliminate billing inefficiencies.
• Obtain approved write-offs as needed.
• Provide expense detail back-up to accompany invoices as required.
• Act as a resource for other members of the Billing Department, including technical expertise on specialized billing where applicable.
• Develop and maintain a working relationship with clients when applicable.

Qualifications

• Associate Degree or equivalent experience preferred.
• Minimum 3-5-plus years in legal billing position preferred.
• Aderant, Ebilling Hub, and Ebilling vendor application experience preferred.
• Superior customer service skills.
• Detail oriented and excellent analytical skills.
• Ability to multi-task and meet deadlines in a fast-paced business environment.
• Computer skills: strong Excel, Word, Outlook, Aderant & Ebilling vendor applications.
• Ability to interact with legal and administrative personnel.
• Strong written and verbal communication skills.
• Interpersonal skills and working in a team environment is critical.
• Strong understanding of end-to-end billing processes, guidelines, systems, and system interfaces.