Billing Coordinator

General Summary

This position works directly with the Partners and legal secretaries to prepare billing and electronic billing submission for assigned clients.

Job Description

• Generate monthly prebills, draft, and final bills for attorney’s review.
• Generate on-demand, transactional and closing prebills, draft and final bills in an expedited manner.
• Utilize specialized knowledge of client and industry standards/requirements in the preparation of bills.
• Review attorney time entries based on client and matter requirements, and suggest corrections when applicable (including resolution of block billing and task codes).
• Review cost entries for compliance with billing guidelines, and suggest corrections when applicable.
• Ensure that Partner is updated on billing related issues.
• Demonstrate solid judgement and diplomacy when executing partner requests.
• Forward invoices for ebilled clients to the Electronic Billing Team.
• Assist E-Billing with any issues to ensure a successful submission and assist with rejected invoices in a timely manner (two billing days).
• Work with Collections Team to ensure proactive follow-up on all aged invoices and resolution of short paid invoices.
• Respond to requests from partners and legal secretaries to troubleshoot billing problems and offer constructive solutions to reduce or eliminate billing inefficiencies.
• Obtain approved write-offs as needed.
• Provide expense detail back-up to accompany invoices as required.
• Act as a resource for other members of the Billing Department, including technical expertise on specialized billing where applicable.
• Develop and maintain a working relationship with clients when applicable.

Qualifications

• Associate Degree preferred.
• Minimum 3-5-plus years in legal billing position preferred.
• Aderant, Ebilling Hub, and Ebilling vendor application experience preferred.
• Superior customer service skills.
• Detail oriented and excellent analytical skills.
• Ability to multi-task and meet deadlines in a fast-paced business environment.
• Computer skills: strong Excel, Word, Outlook, Aderant & Ebilling vendor applications.
• Ability to interact with legal and administrative personnel.
• Strong written and verbal communication skills.
• Interpersonal skills and working in a team environment is critical.
• Strong understanding of end-to-end billing processes, guidelines, systems, and system interfaces.