Billing Coordinator

Department: RCM: Patient Access & Billing, Headquarters - Matawan
Compensation: $20.00 - $30.00 / hour
Location: Remote
Reports to: Director of Billing

About the role

Coordinate with other departments to ensure the accuracy of invoices, correspond with patients to follow up on outstanding payments, and resolve any billing related issues or discrepancies. To be successful in this role, a Billing Coordinator must be able to multitask without compromising the accuracy of your work. The ideal candidate will track payment processes, keep meticulous records, and resolve any discrepancies. They should also be able to handle patient complaints and follow up on any issue related to the billing process.

Responsibilities

• Perform daily activities related to medical billing to meet the demands of billing
• Ensure accurate billing services are rendered by Alliance Orthopedics
• Assist with medical billing activities such as posting charges and assigning appropriate codes
• Plan and supervise billing and collection operations
• Coordinate with other departments to ensure the accuracy of billing information
• Correspond with clients, answer questions, and resolve issues
• Follow up on outstanding payments
• Prepare and send invoices
• Maintain and update records
• Create and manage patient accounts
• Track and resolve discrepancies
• Ensure all patient claims are appropriately managed by submitting them in a timely manner
• Follow up on claims to ensure they are being paid and monitor claims that remain unpaid
• Resubmit unpaid claims for review
• Reconcile account discrepancies
• Perform and appeal on denied claims
• Submit and resubmit denied claims
• Record and post transactions with strict attention to detail
• Ensure processing of payments from insurance companies
• Document services rendered appropriately
• Collaborate with providers, patients, and insurance companies to ensure timely payment of bills
• Verify billing information posted
• Perform data entry activities
• Manage applicable reporting and analyze billing documents
• Answer questions and resolve problems at the patient level regarding billing

Requirements

• Minimum of 3 years experience working with medical claims submission from all payer types: commercial, government, W/C, PIP/MVA
• Degree or certification in Business, Health Care Administration, Accounting, or relevant field (preferred, but not required)
• Professional, enthusiastic, and conscientious with strong communication, organization, and problem-solving skills
• Basic understanding of the RCM cycle including authorizations, claims processing, and interpreting EOBs as part of the secondary billing process
• Experience with working clearinghouse payer rejections
• Self-motivated and proactive, able to work independently

Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.