Billing Coordinator

About Us

Accredited Labs is a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and our dedication to customer satisfaction. We are a network of calibration companies that blends local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their deep community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on and deliver a consistent, compliant experience across every location.

Responsibilities

• Generate and send accurate customer invoices in a timely manner
• Collaborate with operational teams to ensure all billable services are properly captured and billed
• Review work orders, service documentation, and customer contracts to ensure proper billing
• Respond promptly and professionally to customer inquiries related to invoices and billing discrepancies
• Maintain organized records of customer billing and payment history
• Support collections efforts by tracking overdue accounts and communicating with customers
• Reconcile billing data and resolve discrepancies proactively
• Provide regular reporting on billing status, outstanding balances, and revenue trends
• Recommend and implement process improvements to streamline billing workflows
• Ensure compliance with internal controls and company billing policies
• Assist in month-end close processes related to accounts receivable and revenue recognition
• Other duties as assigned

Requirements

• Minimum of 2 years of experience in billing, invoicing, or related accounting/administrative function
• Strong attention to detail and high level of accuracy
• Ability to manage and prioritize multiple tasks in a fast-paced environment
• Excellent written and verbal communication skills
• Strong Microsoft Excel skills and proficiency in general accounting software

Skills

• Experience in a multi-branch service environment (nice to have)
• Familiarity with NetSuite or similar ERP system (nice to have)
• Understanding of basic revenue recognition principles (nice to have)
• Previous experience in calibration services or technical service industries (a plus)

Benefits

• Health Insurance – Comprehensive medical coverage to support your well-being
• Dental Insurance – Preventive and restorative care to keep you smiling
• Vision Insurance – Coverage for eye exams, glasses, and contacts
• 401(k) with Company Match – Plan for your future with our retirement savings plan and generous employer match
• Company-Paid Life Insurance – Peace of mind with fully covered life insurance
• Paid Time Off (PTO) – Enjoy a healthy work-life balance with paid time off
• Paid Holidays – Celebrate and recharge with paid company holidays
• Company-Provided Equipment – All necessary tools and technology supplied to help you succeed in your role