Billing Coordinator

About the role

Supports the organization by managing the complete billing and accounts receivable process. Ensures timely and accurate claim submission, oversees collections, and protects the confidentiality of patient information through disciplined documentation and compliance practices. The coordinator reviews Medicare requirements before claims are sent, verifies signed physician orders, confirms that service frequencies and plans of care are aligned, and checks all HCPCS codes and supply entries for accuracy. Works closely with clinical staff and leadership to resolve discrepancies and maintain precise billing records.

Responsibilities

• Review Medicare requirements before claims are submitted
• Verify signed physician orders
• Confirm that service frequencies match the plan of care
• Check HCPCS codes and supply entries for accuracy
• Complete chart audits and correct errors
• Prepare and submit claims
• Monitor acknowledgments from payers and resolve denials
• Submit and track NOAs and OASIS exports daily
• Apply payer contract rules during claim processing
• Communicate with patients, families, and healthcare providers as needed for clarification
• Monitor account balances through aging reports and DDE and prioritize collection activity
• Meet closing schedules, reporting timelines, and regulatory requirements

Requirements

• High school diploma or equivalent
• At least two years of billing or collections experience preferably in health care
• Knowledge of Medicare and Managed Care processing
• Knowledge of medical terminology and coding
• Strong attention to detail
• Consistently accurate with reliable performance in high-volume or time-sensitive conditions
• Clear verbal communication and effective problem solving
• Familiarity with EMR and billing systems preferred

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid time off
• Employee discount program

Work Environment

Office-based with regular computer use and frequent communication both in person and virtually. Standard physical activities include sitting, standing, walking, and light lifting. Reasonable accommodations are available for individuals with disabilities. This position does not involve tasks related to exposure to blood, body fluids, or OPIM.

Why Join Us

This position directly supports financial accuracy and continuity of care. It offers a professional environment where skill, reliability, and sound judgment contribute to patient needs and agency success. This role requires a screening through the Care Provider Background Screening Clearinghouse.