Billing Coordinator - 1659

About the role

West Star is the fastest growing maintenance repair organization in the industry, recognizing that its success comes from a talented team delivering customer service excellence. The company offers personal and professional growth opportunities, fosters a culture of respect and well‑being with a small‑company feel, and provides benefits that start on day one, including medical, dental, 401(k) match, time off accruals, and weekly pay. With over 78 years of industry experience, West Star Aviation stands as a leading independent Maintenance, Repair and Overhaul (MRO) provider. Employing over 3,000 professionals, we offer comprehensive services from our strategically located full‑service facilities in East Alton, IL; Grand Junction, CO; Chattanooga, TN; Millville, NJ; Perryville, Missouri; and Statesville, NC as well as satellite locations in Denver, Houston, Minneapolis and Chicago. Our extensive capabilities encompass maintenance, paint, interior, and avionics services, supported by the largest Aircraft On Ground (AOG) network in the country, ensuring prompt and reliable mobile repair services nationwide.

Responsibilities

• Open work orders from signed proposals and drop‑in work from templates to maintain consistency.
• Assist leads and project management to ensure accurate pricing, departmental posting, and timely billing of work orders.
• Serve as the central point of contact for the sales team, managers, team leaders/supervisors for opening work orders and adding them to the aircraft schedule.
• Work independently on projects and coordinate multiple projects as assigned.
• Coordinate with service, parts, and vendors to ensure proper billing and filing of warranty and maintenance claims.
• Assist managers with billing disputes and write proposed credits and debits to customer accounts while adhering to company credit‑approval policy.
• Communicate effectively and clearly in English (speak, write, read).
• Perform any other job‑related duties as assigned by supervisor or management.

Requirements

A high school diploma or equivalent is required. A valid driver’s license approved for airline travel and/or a valid passport is ideal but not mandatory. A bachelor’s degree in accounting, finance, or business administration is preferred but not required.

Qualifications

Strong verbal, written, and interpersonal skills; customer‑service orientation. Experience managing