Billing Clerk

About the role

We are looking for a Billing Clerk to join a water industry organization in South Carolina. This contract opportunity is ideal for someone who can manage invoicing activities with accuracy, communicate effectively with customers, and support day-to-day finance operations. The person in this role will help keep billing records organized, address payment-related questions, and contribute to timely financial reporting while maintaining a high standard of service.

Responsibilities

• Generate and review customer invoices to confirm billing details are accurate, complete, and ready for timely distribution.
• Track unpaid balances, follow up with clients regarding outstanding amounts, and support prompt collection of receivables.
• Answer billing and payment questions from customers clearly and courteously, and provide helpful resolution to concerns.
• Investigate invoice discrepancies or disputed charges by coordinating with clients and internal partners to reach resolution.
• Maintain organized billing documentation, account records, and recurring reports to support audit readiness and financial visibility.
• Assist the accounting team with related financial tasks as business needs require, including routine administrative support.
• Work closely with cross-functional departments to ensure billing information aligns with operational data and reporting deadlines.
• Follow established accounting procedures, internal controls, and regulatory guidelines in all billing-related activities.
• Deliver responsive customer service to clients and stakeholders while using computerized billing tools and systems effectively.

Qualifications

• Experience handling invoicing, billing support, or accounts receivable functions in a detail-focused office environment.
• Working knowledge of billing collections, billing statements, and computerized billing systems.
• Strong attention to detail with the ability to identify errors, inconsistencies, and missing information in financial records.
• Clear written and verbal communication skills for interacting with customers and internal teams about payment matters.
• Ability to manage multiple priorities, follow up consistently on open items, and meet established deadlines.
• Proficiency with standard computer applications and confidence navigating billing platforms and related software.
• Basic understanding of accounting practices, recordkeeping standards, and financial compliance expectations.

Benefits

• Medical, vision, dental, and life and disability insurance
• Company 401(k) plan