Billing and Collections Specialist

Responsibilities

• Prepare accounts receivable invoices, credits, and adjustments.
• Absorb required approvals for invoices, credits, and adjustments in accordance with delegated authority requirements.
• Aid with general ledger entries and account reconciliations.
• Verify sales tax compliance on customer invoices.
• Conduct collection activities on overdue customer accounts in accordance with company policies and procedures.
• Investigate and resolve account payment discrepancies and reconciliation issues with customers and internal stakeholders to facilitate timely payment.
• Reconcile customer accounts and ensure account balances are accurate and current.
• Accurately and promptly post customer payments.
• Support month-end accounting activities related to billing and collections.

Qualifications

• College Diploma (3-year program) or equivalent combination of education and experience.
• 3 to 5 years of experience in billing, collections, accounts receivable, or a related accounting function.
• Strong attention to detail and accuracy in financial transactions and recordkeeping.
• Ability to analyze and resolve account discrepancies and reconciliation issues.
• Effective communication and customer service skills with the ability to interact professionally with internal and external stakeholders.

Preferred Qualifications

• Experience with customer account reconciliations, collections, invoice preparation, and payment processing.
• Knowledge of sales tax requirements and invoice compliance.
• Experience supporting month-end accounting activities and general ledger reconciliations.