Billing and Accounts Receivables Quality Manager

About the role

Join our team as our Billing & AR Quality Control Manager. We're looking for someone who thrives on accuracy, process improvement, and leading high-performing teams.

Responsibilities

• Lead and develop a team of billing & AR professionals with coaching and performance feedback.
• Ensure accurate, timely billing across claims, fees, and client charges.
• Design and maintain strong billing controls to prevent errors and duplicate charges.
• Monitor AR balances, unapplied cash, and payment trends to improve collection efficiency.
• Build dashboards and metrics to track accuracy, timeliness, and quality outcomes.
• Partner across Finance, IT, and Client Experience teams to streamline processes and implement new tools.
• Act as a subject matter expert during audits, client reviews, and system upgrades.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• 5+ years’ experience in billing, AR, or revenue cycle management (healthcare/PBM preferred).
• Proven leadership with direct staff supervision experience.
• Strong knowledge of internal controls, reconciliations, and revenue recognition.
• Experience with ERP/accounting systems and billing automation tools.
• Excellent problem-solving, communication, and analytical skills.

Qualifications

• Proven ability to lead and mentor a team.
• Experience with healthcare billing and revenue cycle management.
• Strong understanding of financial and operational processes.
• Ability to work independently and manage multiple tasks simultaneously.

Skills

• Strong organizational and attention to detail skills.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Knowledge of healthcare billing regulations and compliance.
• Experience with data analysis and reporting tools.

Benefits

• Health, Vision, and Dental Insurance.
• Health Savings Account (HSA).
• Wellness incentives.
• 401(k) matching.
• Employer-provided life insurance.
• Flexible time, hybrid/fully remote work options.
• Paid time off.
• 8 paid holidays.

Pay

Compensation is commensurate with experience.

Schedule

The position is 100% remote with in-office requirements as needed for training and meetings.