Accounts Receivable & Billing Manager

About the role

The Accounts Receivable & Billing Manager at Catalyst Acoustics Group is responsible for overseeing the billing and AR operations across a multi-entity, private equity-backed platform. This role ensures accuracy, timeliness, and integrity in invoicing, cash application, collections, and customer account management. The ideal candidate will drive process consistency, improve cash flow, and scale the organization.

Responsibilities

• Billing Operations & Invoicing
• Oversee and actively support end-to-end billing processes, including invoice creation, validation, and distribution across multiple entities
• Ensure timely, accurate, and complete invoicing, aligned with contractual terms and operational milestones
• Partner with Operations, Customer Service, and Sales to resolve billing discrepancies and ensure invoice accuracy
• Establish and enforce standard billing policies, procedures, and controls
• Drive consistency in billing practices across sites and newly acquired businesses
• AR Operations & Execution
• Lead and participate in day-to-day AR activities, including cash application, account reconciliation, and issue resolution
• Ensure integrity of customer accounts and accurate posting of payments and adjustments
• Resolve complex AR issues, including unapplied cash, short pays, and disputes
• Maintain strong internal controls and compliance with accounting standards
• Collections & Cash Flow Management
• Drive collections strategy and execution to improve DSO and optimize working capital
• Monitor customer aging and proactively address past-due and high-risk accounts
• Partner cross-functionally to support effective customer communication and resolution
• Implement disciplined follow-up processes and consistent collection standards
• Credit & Risk Management
• Oversee credit analysis, approval, and monitoring for new and existing customers
• Establish and maintain credit limits, policies, and risk mitigation practices
• Monitor customer exposure and escalate risks as appropriate
• Team Leadership (Player/Coach)
• Lead, develop, and coach AR and billing team members across locations
• Act as a hands-on leader, stepping in to support workload and resolve issues directly
• Set clear expectations and reinforce accountability, accuracy, and responsiveness
• Identify talent gaps and support hiring, training, and development
• Process Improvement & Standardization
• Identify and drive process improvements across billing and AR workflows
• Standardize processes across business units, systems, and acquired entities
• Partner with Finance and IT to optimize ERP functionality, automation, and reporting tools
• Reduce manual work and improve scalability and efficiency
• Month-End Close & Reporting
• Ensure accurate and timely completion of AR and billing-related close activities
• Oversee account reconciliations, aging reviews, and billing completeness checks
• Partner with Accounting on revenue recognition alignment, reserves, and bad debt analysis
• Provide leadership with key metrics (DSO, aging, disputes, billing accuracy) and actionable insights
• Cross-Functional Partnership
• Collaborate closely with Sales, Operations, Customer Service, and Finance
• Balance strong collections discipline with customer experience and commercial relationships
• Support integration of acquired businesses into standard billing and AR processes

Qualifications & Experience

• Bachelor’s degree in Accounting, Finance, or related field
• 5–10+ years of progressive experience in Accounts Receivable, Billing, or Order-to-Cash functions, including leadership
• Experience in manufacturing, distribution, or multi-entity environments preferred
• Strong understanding of billing structures (contract-based, milestone, product) and AR processes
• Experience with ERP systems and process standardization initiatives
• Proven ability to operate in a high-growth, PE-backed, or decentralized environment