Billing Analyst - Telecom

About the role

Kelly Services is seeking a detail-oriented Telecom Billing Analyst for a temporary opportunity with a client in Rapid City, South Dakota, through February 2027. This position focuses on telecom billing, invoice processing, payment coordination, and vendor account management within a Telecom Expense Management (TEM) system.

Location: Rapid City, SD

Responsibilities

• Process, review, and approve wireless, network, and telecommunications invoices within the Telecom Expense Management (TEM) system.
• Prepare weekly invoice batch reports for payment processing through Accounts Payable.
• Review telecom invoices for accuracy, identify discrepancies, and work directly with vendors to resolve billing disputes.
• Coordinate with telecom vendors and Accounts Payable regarding invoice payments and billing issues.
• Generate reports related to telecom expenses and invoice payments.
• Monitor invoice status and conduct periodic reviews to ensure all invoices are current.
• Track credits and coordinate service disconnects as requested by IT teams.
• Maintain accurate invoice records by scanning and uploading documentation into the company's file management system.
• Update employee information, including transfers, supervisors, locations, and account coding within the TEM system.
• Assist with new vendor setup and approval processes.

Requirements

• High school diploma or equivalent required.
• At least 2 years of experience in billing, accounts payable, telecom, or information technology.
• Strong data entry, invoice processing, and payment reconciliation skills.
• Excellent attention to detail and organizational abilities.
• Strong written and verbal communication skills, including the ability to communicate with vendors and internal departments.
• Ability to prioritize multiple responsibilities and meet deadlines with minimal supervision.
• Proficiency in Microsoft Office, particularly Excel.
• Familiarity with telecommunications billing, wireless services, or Telecom Expense Management (TEM) systems is a plus.

Benefits

• Voluntary benefit plans: medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, legal plan, short‑term disability.
• Retirement savings plan.
• Service bonus and holiday pay plans (up to eight paid holidays per benefit year).
• Transit spending account.
• Paid sick leave (per applicable state or local plan).

Pay

$26.00 – $38.00 per hour, depending on experience.

Schedule

Full‑time.