Billing Analyst, Employee Benefits
About the role
HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
Responsibilities
Performing billing functions for clients and insurance carriers
Effectively researching, tracking and resolving account problems and discrepancies
Reconciling accounts
Posting client payments and backup documentation to carrier websites
Preparing spreadsheets as needed/requested for analysis
Analyzing all billing procedures and identifying opportunities for improvement
Communicating with clients and other departments, resolving issues and providing clarification when necessary
Ensuring clients’ billing accounts are set up correctly with carriers
Managing the needs and expectations of the client in a proactive manner
Providing clients with excellent customer service
Qualifications
A High School Diploma with 3 - 5 years successful finance, accounting and/or benefits related experience, or equivalent combination of education and experience
Must have organizational and problem-solving skills
Excel and data analysis skills
Excellent client relationship skills; possess strong customer service orientation skills and be results driven
Must possess a high level of integrity and dependability
Experience with MS Office with advanced skills with MS Excel, or equivalent programs, and a working knowledge of employee benefits administration software applications
Department Account Management & Service Required Experience
2-5 years of relevant experience
Required Travel
Negligible
Required Education
High school or equivalent
Benefits
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focusing on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives