Billing Analyst

We are looking for a Billing Analyst to join a global logistics organization in Memphis, Tennessee on a long-term contract assignment. This position supports rebate-related billing activities by reviewing documentation, validating customer information, and maintaining accurate records throughout the process.

Responsibilities

• Examine customer account details and supporting records to confirm information is complete and accurate before processing
• Prepare rebate documentation packages for submission and distribution, ensuring all required materials are included
• Input, update, and maintain billing and customer data in internal systems with a strong focus on accuracy and timeliness
• Contact customers to request outstanding tax, banking, or account documentation needed to complete rebate requests
• Respond to routine customer inquiries related to rebate status, documentation needs, and billing support
• Assist with high-volume rebate processing tied to tariff-related customer claims while meeting project timelines
• Track document collection progress and escalate unresolved information gaps when necessary

Requirements

• Experience in billing, accounts receivable, banking support, logistics, import/export, or documentation review is preferred
• Strong data entry skills with consistent attention to detail and accuracy
• Ability to manage multiple tasks efficiently in a deadline-driven environment
• Solid customer service skills with the ability to communicate clearly and professionally
• Problem-solving ability and sound judgment when reviewing incomplete or inconsistent information
• Proficiency working with internal systems and digital records
• Entry-level candidates with relevant skills and a strong interest in operations support are encouraged to apply

Benefits

• Medical, vision, dental, and life and disability insurance
• Eligibility to enroll in the company 401(k) plan

All applicants must be legally authorized to work in the United States.