Billing/Accounts Receivable Supervisor

Exponent is the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients’ most profoundly unique, unprecedented, and urgent challenges. We are committed to engaging multidisciplinary teams of science, engineering, and regulatory experts to empower our clients with solutions that create a safer, healthier, more sustainable world. For over five decades, we've connected the lessons of past failures with tomorrow's solutions to advise clients as they innovate technologically complex products and processes, ensure the safety and health of their users, and address the challenges of sustainability.

About the role

Exponent is currently seeking a Billing/Accounts Receivable Supervisor for the Finance/Accounting Group in our Phoenix, AZ office. In this role, you will oversee the billing and account receivable teams, direct the processing of client invoices, manage collections, ensure timely and accurate payment application, reconcile accounts, and resolve discrepancies while adhering to the firm’s financial controls. This individual will be the primary point of contact within the Finance/Accounting group for the billing and accounts receivable functions interacting with multi-industry domestic and international clients and employees across a variety of engineering disciplines and corporate departments. Additional assignments will include account analysis, acting as a point of contact to aid with our external audits, and other financial tasks that will allow the team to meet its overall objectives.

Responsibilities

• Oversee the daily operations of the billing and accounts receivable teams, including supervising staff, managing workflows, and ensuring accuracy and timeliness of client invoicing, cash application, and the accounts receivable collections processes
• Lead and mentor the billing and accounts receivable teams, providing guidance, training, and performance feedback to ensure high-quality work and professional development
• Ensure that financial deadlines are met and that a high level of customer service is provided to all external and internal stakeholders
• Collaborate with management and project teams to resolve billing inquiries and disputes in a timely manner
• Monitor accounts receivable aging reports to identify delinquent accounts and implement appropriate collection strategies to minimize bad debt and improve cash flow
• Develop and maintain policies and procedures for the accounts receivable and billing functions, ensuring adherence to company policies and client guidelines

Requirements

• Bachelor’s degree or significant proven financial work experience in a professional office setting
• Strong understanding of accounts receivable and billing processes and the corresponding financial controls
• Strong leadership skills with the ability to motivate and develop a team
• Strong organizational, analytical, and problem-solving skills to identify and resolve issues promptly
• Excellent verbal and written communication skills
• Advanced proficiency in accounting software and Microsoft Office Suite, particularly Excel
• Ensure data accuracy and attention to detail
• Ability to adhere to and prioritize deadlines while multi-tasking on a variety of initiatives
• Ability to work independently and liaise amongst various consulting and corporate groups within the firm

Schedule

Must be able to accommodate a hybrid work-in-office schedule; currently at a minimum of four days a week in the office.

Benefits

Exponent is committed to offering a variety of programs and resources to support health and well-being. We believe that providing competitive benefits, as well as compensation and recognition programs, empowers our staff to do work that makes a difference. Access benefits information on our Life @ Exponent page.

Work Environment

At Exponent, we have found that in-person interactions deepen employee engagement and are crucial for development, for realizing the full potential of our talented and diverse teams, and for building a more inclusive workplace where all have a sense of belonging. In our offices, you can expect a supportive culture and a collaborative, dynamic, multi-disciplinary work environment.

Exponent is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.