Billing Accounting Specialist

About the role

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes. Within CareDx's Specialty Oncology business, we are focused on improving the management of HPV-driven cancers through innovative diagnostic solutions. NavDx®, our blood-based DNA test, helps clinicians detect molecular signs of disease recurrence, monitor treatment response, and guide patient management throughout the care journey. Our team is committed to expanding access to actionable insights that support more informed cancer care.

Responsibilities

• Payment, denial and correspondence posting
• Reconcile electronic or paper remittances and explanations of benefits (EOBs) to bank receipts and apply them to patient accounts in the revenue cycle management system.
• Ensure accurate denial reasons are posted to patient accounts from paper correspondence.
• Assist the supervisor and RCM teammates professionally when requested.
• Sort and distribute incoming mail.
• Prepare outgoing mail (claim packages, patient statements, patient letters).
• Prepare refund checks and obtain approvals as needed for refunds to patients and payers.
• Assist with medical record projects as needed.
• Monitor and maintain inventory in the on-site print room.

Requirements

• High school diploma or equivalent.
• 6‑12 months’ experience in data entry or medical billing; strong preference will be given to candidates with experience posting payments in the Telcor system.

Skills

• Typing speed of at least 50 words per minute.
• Understanding of patient protections under HIPAA and proper handling of protected health information (PHI).
• Working knowledge of health insurance and terminology.
• Excellent communication and people skills.
• Meticulous with strong analytical and problem‑solving abilities in a high‑volume production environment.

Pay

Remote (US‑only) roles: anticipated base salary range $21.65—$28.60 USD.

Waltham, MA: anticipated base salary range $24.05—$32.70 USD.

United States (general): anticipated base salary range $24.05—$32.70 USD.

Schedule

Full‑time position, Monday through Friday, with occasional overtime as needed, especially at month‑end. Candidates within commuting distance of the Brisbane, California office are expected to work on‑site regularly; remote candidates will work and collaborate from home.