Bilingual Youth Transportation Specialist

Position Summary

The Transporter Specialist for La Jornada Program focusing on transitional foster care (TFC), will be responsible for coordinating transportation and physically escorting children who have fled their country of origin and arrived in the U.S. without a parent or legal guardian as they continue their journey to be united with sponsors.

Responsibilities

• Must be able to travel out of state up to 40%-50% for reunification efforts.
• Performs all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
• Captures and coordinates transportation including organizing and navigating travel destinations, physically escorts, and supervises youth while in transit to scheduled and emergency appointments.
• Captures and coordinates medical transport with Charge Nurse. Captures and coordinates clinical transport with clinical staff. Captures and coordinates reunification transport with team.
• Tracks and assigns all doctor appointments via supervisors - attends weekly supervisor meeting. Maintains a daily roster of times, dates, destinations, transporters and length of transport. Provides documentation of all missed appointments or unusual events to the Management Team.
• Tracks and schedules all group outings weekly via transportation outing schedule. Maintains cell phone numbers of staff on transport. Ensures daily cleanliness and upkeep of all vehicles assigned to the campus – includes inspecting for cleanliness, damage, proper equipment and safe operation of vehicle.
• Maintains security over the vehicles and keys. Reports vehicle needs and damage to maintenance and tracks all vehicle issues in regard to repair. Maintains notebooks – includes inspecting logs for completion and accuracy.
• Provides safety training to all new hires every three weeks. Collects and tracks all safety checklist sheets and provides weekly report.
• Supervision and transport of youth requires prolonged periods of walking and standing and physical agility. May be required to run and climb flights of stairs. Must be able to participate in physical interventions with youth when necessary. Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.
• Completes Crisis Prevention Institute (CPI) and CPR training.
• Schedule will vary depending on transport need; flexibility is needed.
• Other duties may be assigned.

Minimum Qualifications

• A high school diploma or GED.
• Experience working with at-risk youth.
• Bilingual English/Spanish fluency is required.
• Excellent time management and organization skills.
• Excellent written and oral skills.
• Passes an agility and strength evaluation.
• Valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
• Valid state driver’s license, reliable personal vehicle, and a good driving record.

Other Skills

• Excellent customer service and communication skills.
• Sensitivity to cultural diversity.
• Enthusiastic self-starter.
• Works well independently and as a team member.
• Supports agency goals, colleagues and ORR liaisons.
• Respects and is sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.

Physical Demands

• Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
• Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.