Bilingual Youth Transportation Specialist

Responsibilities

• Must be able to travel out of state up to 40%-50% for reunification efforts.
• Performs all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
• Captures and coordinates transportation including organizing and navigating travel destinations, physically escorts, and supervises youth while in transit to scheduled and emergency appointments.
• Captures and coordinates medical transport with Charge Nurse. Captures and coordinates clinical transport with clinical staff. Captures and coordinates reunification transport with team.
• Tracks and assigns all doctor appointments via supervisors - attends weekly supervisor meeting.
• Maintains a daily roster of times, dates, destinations, transporters and length of transport.
• Provides documentation of all missed appointments or unusual events to the Management Team.
• Tracks and schedules all group outings weekly via transportation outing schedule.
• Maintains cell phone numbers of staff on transport.
• Ensures daily cleanliness and upkeep of all vehicles assigned to the campus – includes inspecting for cleanliness, damage, proper equipment and safe operation of vehicle.
• Ensures vehicles are properly fueled.
• Maintains security over the vehicles and keys.
• Reports vehicle needs and damage to maintenance and tracks all vehicle issues in regard to repair.
• Maintains notebooks – includes inspecting logs for completion and accuracy.
• Provides safety training to all new hires every three weeks.
• Collects and tracks all safety checklist sheets and provides weekly report.

Requirements

• High school diploma or GED.
• Experience working with at-risk youth.
• Bilingual English/Spanish fluency is required.
• Excellent time management and organization skills.
• Excellent written and oral skills.
• Passes an agility and strength evaluation.
• Valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
• Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
• 21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.

Qualifications

• Excellent customer service and communication skills.
• Sensitivity to cultural diversity.
• Enthusiastic self-starter.
• Works well independently and as a team member.
• The qualified candidate will follow a team concept and support agency goals, colleagues and ORR liaisons.
• Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.