Bilingual Wireless Retail Store Manager

About the role

Your Wireless, a Verizon Wireless Premium Retailer, is seeking experienced retail managers to lead our Retail Sales Teams in Connecticut, Louisiana, Maryland, New Jersey, New York, Pennsylvania, Texas, and Virginia. As a Verizon Wireless Retail Store Manager, your role is to lead, coach, and inspire your team of Verizon Wireless Retail Sales Associates.

Responsibilities

• Build a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team Key Performance Indicators (KPIs) and volume goals each month.
• Coach your team members every day so they can provide an exceptional customer experience.
• Develop your team members' skills so they can be moved up the career ladder at Your Wireless.
• Ensure your assigned location operates under the specific guidelines of both Verizon Wireless and Your Wireless.
• Execute promotional role-outs, inventory procedures, or other duties and tasks assigned by Your Wireless leadership in a timely and accurate manner.
• Set an example of personal and professional conduct for employees and others.

Requirements

• 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless businesses.
• A High School Diploma or equivalent is preferred.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach, and inspire your team members.
• Enthusiasm for retail, wireless technology, and customer service.
• Ability to travel to various locations within your assigned district as needed.
• Strong communication and interpersonal skills.
• Self-motivated and goal-oriented.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.
• Must be 18 years of age or older and able to provide proof of work eligibility in the US.
• Spanish-speaking preferred.

Qualifications

• High school diploma or equivalent.
• Experience in a retail environment, preferably with Verizon Wireless or other Wireless businesses.
• Proven success in sales and leadership roles.
• Ability to develop and motivate a team.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Self-motivation and goal orientation.
• Attention to detail and accuracy.
• Ability to travel to various locations within your assigned district as needed.

Skills

• Leadership skills.
• Customer service skills.
• Team management skills.
• Ability to manage multiple priorities.
• Ability to work in a fast-paced environment.
• Ability to handle confidential information.
• Ability to communicate effectively with diverse groups.

Benefits

• Strong base pay.
• Lucrative commission program for personal sales.
• An unprecedented commission program based on the overall performance of KIPs and sales volume of your location.
• Great healthcare program.
• 401(k) savings program.
• Personal time off increasing from 5 days in the first year to 15 days after four years.
• Employee discounts on Verizon Wireless service and devices/accessories.
• Opportunities for growth within the company.
• Win prizes and trips through various sales contests throughout the year.

Pay

Up to $31.00 per hour or more including base hourly rate, commissions, and incentives.

Schedule

Fully flexible work schedule.