Bilingual Wireless Retail Store Manager

About the role

Your Wireless, a Verizon Wireless Premium Retailer, is seeking experienced retail managers to lead our Retail Sales Teams in Connecticut, Louisiana, Maryland, New Jersey, New York, Pennsylvania, Texas, and Virginia. As a Verizon Wireless Retail Store Manager, your role is to lead, coach, and inspire your team of Verizon Wireless Retail Sales Associates.

Responsibilities

• Build a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators and volume goals each month.
• Coach your team members every day so they can provide an exceptional customer experience.
• Develop your team members' skills so they can be moved up the career ladder at Your Wireless.
• Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Your Wireless.
• Ensure all promotional role outs, inventory procedures, or other duties and tasks assigned by Your Wireless leadership are executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

Requirements

• 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
• A Highschool Diploma or equivalent is preferred.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach, and inspire your team members.
• Enthusiasm for retail, wireless technology, and customer service.
• Ability to travel to our various locations in your assigned district as our business needs dictate.
• Strong communication and interpersonal skills.
• Self-motivated and goal-oriented.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.
• Must be 18 years of age or older and able to provide proof of work eligibility in the US.
• Spanish-speaking preferred.

Skills

• Ability to lead, coach, and inspire your team members.
• Enthusiasm for retail, wireless technology, and customer service.
• Ability to travel to our various locations in your assigned district as our business needs dictate.
• Strong communication and interpersonal skills.
• Self-motivated and goal-oriented.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.

Benefits

• Strong base-pay, lucrative commission program for personal sales and an unprecedented commission program based on the overall performance of KIPs and sales volume of your location.
• Top Store Managers make over $100,000 per year with this program!
• Flexible Work Schedule.
• 401k savings program.
• Great Healthcare program.
• Personal Time Off. Year 1 is 5 paid days off per year. Year 2 is 10 paid days off per year. Year 4 and beyond, 15 paid days off per year.
• Employee discounts on Verizon Wireless service.
• Employee discounts on devices and accessories.
• Great and fun working atmosphere.
• Significant opportunities to grow in our company.
• Win prizes and trips through various sales contests throughout the year.

Pay

Up to $31.00 per hour or more including base hourly rate, commissions, and incentives.

Schedule

Full Time