Bilingual Vietnamese Retail Sales Consultant
About the role
This position requires office presence a minimum of 5 days per week at the posted location (Stockton, CA) with no relocation offered. The role is a Retail Sales Consultant where you will create meaningful connections with customers using personalized sales expertise, guide them through AT&T’s full suite of products and services, and participate in community events, online order fulfillment, and outbound calls. The environment is fast‑paced and requires flexibility and openness to change.
Responsibilities
- Use a consultative sales approach to guide customers through their options.
- Participate in community events, fill online orders, and make outbound calls to existing and potential customers.
- Meet sales targets and earn commission based on performance.
- Leverage AT&T’s full suite of devices and personalized services to help customers.
Qualifications
- Prior retail or customer‑facing sales experience is a plus; no sales experience? Training, tools, and coaching are provided.
- Bilingual Vietnamese and English speakers are strongly preferred (additional starting pay may be available for bilingual candidates).
- Ability to work a schedule between 9 am and 9 pm, including weekends, and adapt to changing priorities.
- Willing to work at least 5 days per week on‑site.
Benefits
- Medical, Dental, and Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays (bargained employees: 1 week PTO after 6 months, 2 weeks after first year; at least 6 company‑designated holidays plus additional PTO based on bargaining group)
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short‑term and long‑term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
Pay
New Retail Sales Consultants earn between $47,000 and $75,000 annually, including hourly pay and uncapped commission opportunities for top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. The salary range assumes sales goals are met and/or exceeded.
Schedule
- Weekly Hours: 40
- Time Type: Regular
- Typical shift: 9 am – 9 pm, including weekends
- Monthly seniority‑based schedules are made available two weeks in advance