Bilingual Teller Retail Banker

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award‑winning bank. Woodforest National Bank is privately owned, with the Employee Stock Ownership Plan as the largest shareholder. We focus on building relationships, discovering opportunities to better serve our communities, and understanding the financial needs of every customer. By joining Woodforest you will become part of one of the largest employee‑owned banks in the country.

Primary Location: North Carolina – Jacksonville (Branch Banking)

Responsibilities

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employ problem‑solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Minimum Qualifications/Experience

• 1 year of relevant and transferable sales and/or customer service experience, or an equivalent amount of directly related college education or volunteer service.
• Previous in‑store banking experience is preferred but not required.
• Must be positive, engaging, and fluent in English and Spanish.

Formal Education & Certification

• High School Diploma or equivalent required.

Work Status

Full‑time position.

Travel

Little to no overnight travel expected. Based on occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch.

Working Conditions

Conditions include standing most of the time, walking, moving, bending, stooping, or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.