Bilingual Teller Retail Banker

About the role

Woodforest National Bank is a privately owned, nationally recognized award-winning bank and one of the strongest in the nation. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. By joining Woodforest, you will become a part of one of the largest employee-owned banks in the country.

Responsibilities

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker, you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs.

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Requirements

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.
• Must be fluent in English and Spanish.
• High School Diploma or equivalent required.

Work Environment

Work Status: Full-time. Supervisory Responsibility: No. Travel: Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.

Working Conditions: Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

This job is located in Texas, with the primary location being Beaumont.