Bilingual Teller Retail Banker

About the Bank

Woodforest National Bank is a privately owned, nationally recognized award-winning bank and one of the strongest in the nation. Our Employee Stock Ownership Plan is the largest shareholder, making us one of the largest employee-owned banks in the country. We focus on building relationships, discovering opportunities to better serve our communities, and understanding the financial needs of every customer. We demonstrate our commitment to the communities we serve by volunteering with local charities and food banks.

Responsibilities

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employ problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Requirements

• 3 years of relevant and transferable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred but not required.
• Must be positive and engaging.
• Must be fluent in English and Spanish.
• High School Diploma or equivalent required.

Work Conditions

• Conditions include standing most of the time, may involve walking, moving, bending, stooping, or sitting for brief periods.
• Occasionally lifting and carrying items up to 30 lbs.
• Little to no overnight travel expected; may occasionally cover nearby branch locations up to 45 miles from your assigned branch.

Location: North Carolina-Charlotte. Full-time position with no supervisory responsibility.