Bilingual Teller I (Garner)

Responsibilities

• Performs transactions, including receipt of cash and check deposits, processing withdrawals, and loan payments with accuracy.
• Receives checks and cash for deposit, verifies amounts, and enters transaction into the appropriate system.
• Receives mortgage, consumer loan, and other payments; ensures payments match balances due, registers payments and generates receipts.
• Maintains working knowledge of related policies and procedures, rules, and regulations for the teller area.
• Provides a positive member experience through quality service in the performance of transactional duties, problem resolution, and offering solutions based on member needs.
• Greets and welcomes members in a courteous, professional manner, providing prompt, accurate, and efficient service.
• Learns and applies LCCU service model concepts consistently in interactions with members.
• Is knowledgeable of the promotional and other credit union products and services available to the membership.
• Promotes other credit union products and services
• Maintains work and teller stations organized, performs accurate balancing procedures and other tasks.
• Balances cash drawer and coin sorter at appropriate intervals and at the end of the shift.
• Performs other duties as needed and participates in community events.
• Moves to and changes branches within the region as needed.

Requirements

• A high school diploma (or GED) is required; six months of work experience is preferred.
• Excellent verbal and written communication skills in English and Spanish.
• Aptitude for building relationships, quality member service, and ability to resolve member issues.
• Ability to promote the credit union and its products and services.
• Demonstrated organizational skills, and ability to perform efficiently in a fast-paced, multi-task environment.
• Proficiency in Microsoft Office and other computer software, including email functions.
• Ability to stand for extended periods of time and lift up to 35 pounds in coin or currency.

Qualifications

• You are motivated to learn and grow into the best version of your professional and personal self.
• Your core values resonate with pursuing meaningful results to make a positive difference in your community.
• You thrive in an environment with team members who work from the heart.

Skills

• Highly proficient in Microsoft Office and other computer software, including email functions.
• Strong interpersonal and customer service skills.
• Ability to handle multiple tasks and prioritize effectively.
• Knowledge of credit union policies and procedures.

Benefits

• An employer-paid medical insurance plan.
• A 401(k) plan with a substantial company match.
• Employer-paid life and disability plan.
• Generous paid time off.