Bilingual Teller/Branch Service Specilaist - Orenco Station

We need to produce HTML fragment with sections: Overview (maybe not a heading? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The posting has Overview, Job Summary, Responsibilities, Knowledge, Skills & Abilities, Physical Requirements, Job Qualifications, Additional Information (hours, pay). We need to map to appropriate headings. The instruction says do NOT repeat the job title as a heading. Use headings for sections present. We need to decide which headings to use: About the role (maybe Overview/Job Summary), Responsibilities, Requirements (maybe Knowledge, Skills & Abilities + Physical Requirements?), Qualifications (Job Qualifications), Skills (maybe part of Knowledge, Skills & Abilities), Benefits (none), Pay (Starting Pay), Schedule (Hours of Operations). Also we might include a section for "Additional Information" but we can fold hours and pay into Schedule and Pay sections. We must not create sections with filler like "commensurate with experience". We have actual pay: $22.00 per hour. Hours: Monday-Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PM. May be required to work a combination of hours throughout the workweek M- Sat. We have responsibilities list. We have knowledge, skills & abilities list. We have physical requirements list (duplicate of some responsibilities? but we keep). We have job qualifications list. We need to use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: EEO, accommodation statements, etc. Also remove navigation/cookie/legal. The posting includes EEO statement and accommodation info; we should remove those. Also remove the link to video? Probably keep as part of overview? It's a link; maybe we keep as part of overview? The instruction: preserve all substantive information; the link is substantive? It's a video link; we could keep as a

  with the URL. But it's not a list; we can include as a

  . However, it's not a heading; we can include in Overview section. We need to output only HTML fragment, no /, no markdown fences. Let's structure:

  About the role

  Overview text + Job Summary + maybe the video link.

  Responsibilities

  • ...

  Requirements

  Maybe combine Knowledge, Skills & Abilities and Physical Requirements? But we could have separate sections: Knowledge, Skills & Abilities (as Skills) and Physical Requirements (maybe as Requirements?). The instruction says use headings like Skills, Requirements, Qualifications, Benefits, Pay, Schedule. So we can have:

  Skills

  for Knowledge, Skills & Abilities.

  Requirements

  for Physical Requirements? Or maybe Requirements includes both knowledge/skills and physical? But we have Job Qualifications separate. Better: Use:

  Skills

  (Knowledge, Skills & Abilities)

  Requirements

  (Physical Requirements)

  Qualifications

  (Job Qualifications)

  Pay

  (Starting Pay)

  Schedule

  (Hours of Operations) We should not create Benefits section as none. We need to ensure we don't create empty sections. Now extract prose. Overview: "We're seeking bilingual individuals (Spanish) who are eager to learn and grow. We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our community. OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us!" Job Summary: "As a Teller, you are the welcoming face to our members and non-members alike. Tellers help members meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, payments, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform members of other products and services that will meet their financial needs and strengthen their relationship with the Credit Union." We can combine these into About the role section. Add the video link: "See what it is like to be a Teller at OnPoint: https://onpointcu.wistia.com/medias/saqp52d262" Now Responsibilities list: need to extract each bullet. From text: "Deliver exceptional member service through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met." "Processes and accurately document all teller transactions according to established procedure." "Understands and determines acceptability of negotiable items and member identification." "Identifies and addresses members’ questions and concerns to offer solutions." "Proactively engaging member questions to uncover needs and cross-sell products and services. Refers to appropriate staff members or opens product/service as appropriate." "Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome." "Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them." "Maintains cash drawer and balances within guidelines established by Credit Union." "Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time)." "Perform any additional duties as required by the Management Team." "Actively work to meet or exceed product and service cross-sale goals." Note: The physical requirement about lifting and standing appears also in Responsibilities; but we also have Physical Requirements section later. Might duplicate but we keep as per instruction preserve all substantive information; duplication okay but we could keep both. However we might want to avoid duplicate content; but instruction says preserve ALL substantive information; not required to deduplicate. We'll keep as is. Now Knowledge, Skills & Abilities list: "Ability to coordinate a variety of assignments simultaneously and prioritize work." "Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union." "Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills." "Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills." "Ability to comprehend and adhere to compliance requirements." Physical Requirements list: "Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time)." "Demonstrates a sense of urgency when assisting members." Job Qualifications list: "High School graduate or GED required." "A minimum of 6 – 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required." "Bilingual skills are highly desired." Additional Information: "Hours of Operations: Monday - Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PM. May be required to work a combination of hours throughout the workweek M- Sat." "Starting Pay: $22.00 per hour with no specific banking experience required, but with 6 months’ sales and/or customer service experience required." We also have a line: "See what it is like to be a Teller at OnPoint: https://onpointcu.wistia.com/medias/saqp52d262" (we already included). Now we need to format. We'll produce:

  About the role

  Overview paragraph + Job Summary paragraph + video link paragraph maybe.

  We can combine overview and job summary into one

  or two

  . Use

  for prose. Let's do:

  We're seeking bilingual individuals (Spanish) who are eager to learn and grow. We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our community. OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us!

  As a Teller, you are the welcoming face to our members and non-members alike. Tellers help members meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, payments, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform members of other products and services that will meet their financial needs and strengthen their relationship with the Credit Union.

  See what it is like to be a Teller at OnPoint: https://onpointcu.wistia.com/medias/saqp52d262

  Now Responsibilities:

  Responsibilities

  • Deliver exceptional member service through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met.
  • Processes and accurately document all teller transactions according to established procedure.
  • Understands and determines acceptability of negotiable items and member identification.
  • Identifies and addresses members’ questions and concerns to offer solutions.
  • Proactively engaging member questions to uncover needs and cross-sell products and services. Refers to appropriate staff members or opens product/service as appropriate.
  • Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.
  • Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.
  • Maintains cash drawer and balances within guidelines established by Credit Union.
  • Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
  • Perform any additional duties as required by the Management Team.
  • Actively work to meet or exceed product and service cross-sale goals.
  Now Skills:

  Skills

  • Ability to coordinate a variety of assignments simultaneously and prioritize work.
  • Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.
  • Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills.
  • Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.
  • Ability to comprehend and adhere to compliance requirements.
  Now Requirements (Physical Requirements):

  Requirements

  • Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
  • Demonstrates a sense of urgency when assisting members.
  Now Qualifications:

  Qualifications

  • High School graduate or GED required.