Bilingual Technical Compliance Engineer (English & Spanish - Spanish Required)

About the role

Gaming Laboratories International (GLI) is seeking a Bilingual Technical Compliance Engineer in our Lakewood, NJ location. This position is part of our Technical Compliance team, who are at the forefront of the gambling industry. The team conducts research on new technology and emerging markets, and provides support to clients and internal team members.

Responsibilities

• Serves as a bridge between our Delivery teams and regulators, including independently reviewing and assessing test results.
• Works directly with regulators to understand their needs and assist with updates on regulations and internal controls.
• Provides customer service and support to regulators, suppliers, and operators.
• Evaluates documentation related to submissions and testing.
• Maintains a register of current regulations and certification processes.
• Learns and maintains a working knowledge of common industry technical standards and minimum internal controls for assigned jurisdictions.
• Develops/maintains internal procedural documentation, coversheets, forms, and test scripts.
• Aids in the process of generating correspondence for new technology or changes in regulatory policy.
• Collaborates with the Senior Compliance team on all regulatory technical matters and issues relating to rules, regulations, technical standards, and minimum internal control standards.
• Communicates with Delivery groups in various offices on regulatory technical questions.
• Analyzes potential regulatory issues and documents the root cause of technical matters.
• Handles assignments for quality review of draft certification reports.
• Provides input in support of the development and refinement of technical standards.
• Writes correspondence to regulatory agencies conveying technical matters clearly and concisely.
• Performs other duties as assigned.

Requirements

• Bachelor’s in Computer Science, Electrical Engineering, Computer Engineering, Programming, or a similar technical field is required.
• Experience in Gaming, Lottery, and Tribal environments is preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook) is required.
• Demonstrated professionalism and a commitment to customer service.
• The ability to adjust communication styles according to the audience.
• The ability to handle multiple projects under tight deadlines, maintaining a balance among priorities.
• A high degree of attention to quality, details, and correctness.
• The ability to read, write, speak, understand, and communicate in English and Spanish (Spanish Required) sufficiently to perform the duties of this position.

Qualifications

• Must have the ability to read, write, speak, understand, and communicate in English and Spanish (Spanish Required) sufficiently to perform the duties of this position.

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• 100% Employer Paid Options Currently Available
• Flexible Spending Accounts
• Life and Disability Insurance
• 20 Days Paid Time Off (Per Year)
• 401K Savings Plan with 100% match up to 3% of your gross annual salary
• Annual Discretionary Bonus
• Anniversary Reward Bonus
• Education Assistance Program (after 12 months of employment)
• Mental Health Benefits through our Employee Assistance Program

Location and Schedule

Location: Lakewood, NJ (in-office)
Schedule: Normal hours are Monday through Friday, 40 hours or more per week.

Pay

$34.09/hour ($70,920/year)

Travel

Up to 10% travel to other office locations or to events, as requested