Jobs · Healthcare

Bilingual/Spanish Speaking Health Coach

Cadence · Washington, DC · 4 wk ago
RemoteRemoteHealthcare$22–$26/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description of company, role, schedule, responsibilities (What You'll Do), qualifications (Who You Are, What You Need), compensation, benefits & perks. Also schedule is given. We must not repeat job title as heading. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. Remove boilerplate: EEO, legal, application instructions, etc. Also remove duplicated lines. Must preserve all substantive info. We need to decide sections: About the role (maybe "About the role" or "About Cadence"? The instruction: use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should include sections only if posting has real specific content. We have company description at start: "Cadence is the clinical AI company..." That's about the company, could be "About the role"? Actually "About the role" maybe includes role description. But we have separate sections: Responsibilities (What You'll Do). Qualifications (Who You Are, What You Need). Skills maybe part of qualifications. Benefits & Perks. Pay (Compensation). Schedule. We need to avoid filler like "commensurate with experience". Not present. We must not include Job ID etc. We must not include boilerplate like EEO, privacy notice, etc. We must keep all substantive info: company description, role description, schedule, responsibilities list, qualifications list, compensation, benefits list. Let's extract. Company description paragraph: "Cadence is the clinical AI company automating the treatment of chronic disease. Its Clinical Intelligence takes on the routine, high-volume work of chronic care – monitoring patients, surfacing risks, and coordinating action – so clinicians can focus on the decisions that require them. Grounded in partnerships with more than 20 leading health systems, deep EMR integrations, dedicated medical group, and experience serving a population of more than 100,000 patients, the system learns from real-world care delivery, improving as it scales. Cadence has been recognized by TIME as one of the Top 100 HealthTech Companies and by LinkedIn as a Top Startup (#4, 2025)." That's substantive. Role description: "We’re hiring a Bilingual/Spanish Speaking Clinical Navigator (Health Coach) to deliver virtual chronic care support for Medicare patients enrolled in Cadence care programs. Clinical Navigators deliver proactive, patient-centered outreach and follow-through. Depending on program needs, this role includes structured patient check-ins, coaching and goal-setting, care coordination to close gaps in care, and addressing barriers such as access to resources, transportation, or medication refills. Clinical Navigators document patient interactions in the Cadence platform and collaborate closely with the clinical team to escalate concerns and coordinate next steps, ensuring patients feel supported, informed, and engaged throughout their care journey." Schedule: "This is a full-time, remote position based in the United States. Standard working hours are Monday through Friday, from 8:00 AM - 5:00 PM Pacific Time/9:00 AM - 6:00 PM Mountain Time or 9:00 AM to 6:00 PM Pacific Time." Responsibilities (What You'll Do): list bullet points: - Conduct outbound telephonic patient outreach and provide one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease. - Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies using evidence-based techniques such as motivational interviewing and SMART goals. - Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change. - Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies, and execute care delivery tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision. - Monitor patients' progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools. - Document patient interactions, outcomes, and follow-up plans in the Cadence platform; identify barriers to care (including social needs) and connect patients with resources or internal support pathways. - Collaborate in real time with clinicians and patient support teams using tools such as our Cadence Platform, Google Workspace, and Slack, and contribute feedback to improve workflows in a fast-moving, change-oriented environment. - These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. We might keep the last sentences as prose, not list. Qualifications/Who You Are: paragraphs: - A clinician who thrives at the intersection of rigorous care standards and a care delivery model that is still being built. - Skilled in patient education, coaching, and care coordination - you meet patients where they are in life, considering their age, lifestyle, and diet. - Disciplined in documentation and follow-through, with the attention to detail required for accurate clinical records in a remote environment. - Reliable and consistent in schedule adherence, with the interpersonal communication skills to build trust with patients over the phone. - Comfortable working independently in a remote, fast-paced environment with evolving workflows, and tech-savvy enough to navigate and troubleshoot multiple systems simultaneously while keeping patients engaged. - Comfortable using AI-assisted clinical tools (such as Gemini or Open Evidence) to support patient interactions and surface relevant clinical context, while maintaining clinical judgment as the primary guide for every patient decision. - Biased toward action - you bring clinical authority to every interaction, make the call when it counts, and take ownership of outcomes. What You Need (requirements): - An active NBHWC health coaching certification is required. - At least 1 year of experience as a health coach is required. - Experience providing patient education and support to individuals managing chronic conditions is required. - Remote work readiness (including stable high-speed WiFi) is required. - Fluency in Spanish is required. - Fluency with AI-assisted clinical tools (such as Gemini, Open Evidence, or comparable platforms) and the ability to speak credibly with providers and patients about where AI supports care delivery and where human judgment remains non-negotiable. Compensation: "The anticipated salary range for this role is $22 - $26 per hour, which is based on role scope, level, and location. In addition to base compensation, this role may be eligible for incentive compensation as part of the overall total rewards package. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law." Benefits & Perks: list: - Competitive pay & equity* - Fully remote - Comprehensive health coverage: Medical, dental & vision - Paid time off - 401k plan + matching - Paid parental leave - Home office stipend - benefit offerings may vary depending on job profile, job level and worker type We should keep the note about benefit offerings may vary as prose maybe. We must not include EEO etc. Now produce HTML fragment with headings. Possible sections:

    About Cadence

    (but instruction says use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Could use "About the role" for company+role description. But we have separate role description. Maybe "About the role" includes both company and role. Let's do:

    About the role

    containing company description + role overview. Then

    Schedule

    Responsibilities

    with
    • list.

      Qualifications

      maybe split into "Who You Are" and "What You Need". Could combine under Qualifications with two subsections? But instruction says use headings for sections; we could have

      Qualifications

      and then within that have

      for Who You Are and

        for What You Need. Or separate headings: "Who You Are" and "What You Need". But those aren't in the list of example headings but we can still use them? The instruction: "use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., not exclusive. So we can use other headings as long as they are

        . Safer to stick to those examples. So we can have Qualifications covering both Who You Are and What You Need. Similarly Skills maybe not needed. Thus sections: About the role, Schedule, Responsibilities, Qualifications, Pay, Benefits. We need to ensure we don't create empty sections. Now craft HTML. We'll need to escape any special characters? Not needed. Let's write:

        About the role

        Cadence is the clinical AI company automating the treatment of chronic disease. Its Clinical Intelligence takes on the routine, high-volume work of chronic care – monitoring patients, surfacing risks, and coordinating action – so clinicians can focus on the decisions that require them. Grounded in partnerships with more than 20 leading health systems, deep EMR integrations, dedicated medical group, and experience serving a population of more than 100,000 patients, the system learns from real-world care delivery, improving as it scales. Cadence has been recognized by TIME as one of the Top 100 HealthTech Companies and by LinkedIn as a Top Startup (#4, 2025). We’re hiring a Bilingual/Spanish Speaking Clinical Navigator (Health Coach) to deliver virtual chronic care support for Medicare patients enrolled in Cadence care programs. Clinical Navigators deliver proactive, patient-centered outreach and follow-through. Depending on program needs, this role includes structured patient check-ins, coaching and goal-setting, care coordination to close gaps in care, and addressing barriers such as access to resources, transportation, or medication refills. Clinical Navigators document patient interactions in the Cadence platform and collaborate closely with the clinical team to escalate concerns and coordinate next steps, ensuring patients feel supported, informed, and engaged throughout their care journey.

        Schedule

        This is a full-time, remote position based in the United States. Standard working hours are Monday through Friday, from 8:00 AM - 5:00 PM Pacific Time/9:00 AM - 6:00 PM Mountain Time or 9:00 AM to 6:00 PM Pacific Time.

        Responsibilities

        • Conduct outbound telephonic patient outreach and provide one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease.
        • Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies using evidence-based techniques such as motivational interviewing and SMART goals.
        • Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change.
        • Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies, and execute care delivery tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision.
        • Monitor patients' progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools.
        • Document patient interactions, outcomes, and follow-up plans in the Cadence platform; identify barriers to care (including social needs) and connect patients with resources or internal support pathways.
        • Collaborate in real time with clinicians and patient support teams using tools such as our Cadence Platform, Google Workspace, and Slack, and contribute feedback to improve workflows in a fast-moving, change-oriented environment.

        These responsibilities are intended

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