Bilingual (Spanish) Pre-Litigation Personal Injury Paralegal / Case Manager

About the role

Joye Law Firm is a dynamic and growing personal injury law firm dedicated to providing exceptional legal representation to clients throughout South Carolina. Guided by core values of bravery, commitment to the greater good, compassion, and desire for continuous improvement, the firm fights for the underdogs. This is a full-time position with a lower caseload, assisting with coverage for colleagues on vacation or leave, and handling files in the pre‑litigation stage (no litigation after a suit is filed). Bilingual (Spanish‑speaking) fluency is required.

Responsibilities

• Providing exceptional client service by updating them on the status of their case through phone calls, text messaging, and emails.
• Reviewing documents to ensure accuracy.
• Keeping thorough documentation in the case management system.
• Managing the retrieval and processing of medical records and bills.
• Maintaining physical custody of the file and keeping it organized and updated appropriately.
• Providing professional assistance to the attorney assigned to the file.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Three years as a personal injury paralegal or similar experience required.

• Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
• Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Computer Skills: Knowledge of Microsoft Word; Microsoft Outlook; Lawbase Case Management software; and Worldox.
• Education/Experience: High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Physical Demands: Regularly required to talk; frequently required to sit; use hands; reach with hands and arms; hear. Occasionally required to stand; walk; climb or balance; stoop, kneel, crouch or crawl. Must occasionally lift and/or move up to 10 pounds. Specific vision abilities required include close vision.
• Work Environment: Noise level in the work environment is usually moderate.
• Bilingual (Spanish-speaking) fluency required.

Benefits

• Medical, Dental, and Vision Insurance
• Employer-paid Paid Life Insurance with the option to buy higher coverage
• Short and Long Term Disability
• Critical Illness and Accident Insurance
• 401(K) with a generous contribution from the firm
• Bonus Program
• Employee Assistance Program
• Paid Sick and Vacation Leave
• 10 Paid Holidays
• Frequent Employee Appreciation Events