Bilingual (Spanish) Personal Lines Account Manager

About the role

Seeking a dedicated and experienced Personal Lines Account Manager (Spanish Bilingual) to join a team. This role is a vital part of a Personal Lines department, reporting directly to the Personal Lines Director. The successful candidate will manage a book of standard accounts, providing exceptional service to clients while handling new and renewal business.

Responsibilities

• Manage a portfolio of standard personal lines accounts, including accounts up to $20,000 in size.
• Quote and process new and renewal business efficiently and accurately.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Utilize EPIC software to manage accounts and maintain accurate records.
• Collaborate with team members to ensure seamless service delivery.
• Stay informed about industry trends and regulations to provide clients with the best possible advice and solutions.

Requirements

• Active Property & Casualty (P&C) license is required.
• Minimum of 2 years of experience in a similar role.
• Proficiency in EPIC software is preferred.
• Fluency in both English and Spanish is required.

Skills

• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Attention to detail and accuracy in work.
• Problem-solving mindset with a proactive approach.
• Ability to work effectively in a team-oriented environment.

Benefits

• Competitive benefits package
• 401(k)
• Paid time off
• Professional development opportunities

Pay

Salary Range: $55,000 - $75,000 (depending on experience)