Bilingual (Spanish) Install Partner Specialist

Position Summary

The Install Partner Specialist at Erie Home main responsibility is vetting and onboarding qualified candidates that meet the staffing needs of an organization. The role plays a crucial role in onboarding a talented and engaged workforce while continuously working towards the Install Partner compliance goals.

Responsibilities

• Screen qualified contractors that meet company requirements
• Run an orientation for installation partners to help them understand their roles and responsibilities
• Build reports on noncompliant installation through licensing & Insurance audits
• Aid Installation Partners with payment-related issues
• Develop and maintain a pipeline of potential qualified candidates for future roles
• Report and process Install Partner concerns through the proper channels
• Conduct Regional Meetings and provide operations with updates on onboarding candidates, Install Partner Performance, and operational territories
• Conduct exit interviews with Installation Partners & Installation Managers and ensure a structured exit process

Qualifications

• Strong understanding of onboarding processes and best practices
• Comfortable using Microsoft applications such as Outlook, Excel and Word
• Excellent communication and interpersonal skills
• Organizational and time management skills
• Self-motivated
• Bi-lingual in English and Spanish with the ability to write in both languages
• Travel Requirements: None
• Overtime/Additional Hours Requirements: Additional and non-standard hours may be required (exempt)
• Physical Requirements: Normal Office Environment